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Many bugs
The app would be great if it consistently worked. It has several flaws and bugs that should have been worked out by now. I need to delete and reinstall the app in order for it to link with another BWC. It also has a difficult time loading a video for review.Paisa3352
Connection issue
It’s keep kicking me out everytime I try to advance forward and after about 40 secs of playing a video. Goes back to the connect and play screen.Itsjustmkh
Screen swipe feature removed and others
Since the most recent update, it is now no longer possible to use the screen swipe to swipe out of a screen eg. when reviewing a recording, it is no longer possible to swipe back to the recording list. The back arrow in the top left corner has to be pressed. This is equally so when in the footage categorising screen. Please could this swipe to go back feature be reinstated?
The recording playback feature buffers excessively long and works intermittently when the app is in landscape mode.
When the app is running in the background on the iPhone and is reopened, it sometimes causes the iOS ‘Springboard’ to reset and forgets the current camera resulting in the requirement to pair it again.Show lessAgr8reviewer
Useless for playback
You can title and add incident numbers. Try viewing video back and it’s impossible. Constantly buffers until the wi-fi disconnects. Pretty awful app.WeeWooWeeWooMJ
App continues to crash
After a long period of attempting to pair my equally as horrible body 3 camera to this app, it just sits in a loading phase when trying to review a video for my report. This app did work better with the body 2 camera (which was light years better than the body 3). Don’t waste your time downloading these Axon apps to help with reviewing your reports. Pen and paper is way more reliable.Show lessWayne225
Axon
This app is probably the worst app ever created I should run in this much problems.. it alway logs you out. When you sign in the correct credentials it won’t accept it. Yet it works on the computer
Axon do better!!! Maybe you become lax without competition!!!!!!!123456789eb
Developer Response
Hello, We have released an updated version since this review that addresses more performance and reliability issues. Please look for the update to 5.7.0 and contact us at support@axon.com if you have any issues.Unable to view videos
Unable to view videos on my work iPhone or my personal iPhone. The wheel just spins constantly and once the video plays it won't allow skipping to a different part without stopping playback. Also is not landscape-friendly.jbjinks1
Video playback broken.
Ever since the 5.8.0 update, video playback has not been working very well. The video is slow to load and will often crash. If you try to pan forward in the video, it won’t load and continuously buffers and eventually crashes. I’ve tried reinstalling the app as well as repairing my camera to the app. Another complaint is you cannot set the prefix for the ID number and the iOS version of the app.Show lessDtrousas
Latest update is great
Last update really resolved lots of the key issues. 🙌Craig 911
Too many bugs
App forces you to sign on over and over. Also
Crashes the phone periodicallyTriple A 1441
Developer Response
Hello, the sign in issue you mention could be related to how your agency has security and authentication policies set. Can you please contact support@axon.com so we can help investigate and resolve this? Thank you
