Leave a Review New Jersey Lottery
The update is horrible, go back to what it was before.
Like my father used to say, if it’s not broken, don’t fix it. The update, with the new format, and then continuous updates with the same format is horrible. Go back to the way that it was, where you would swipe up and down, vertical, to see each game and dollar, amount and numbers, makes no sense to swipe across from left to right. Please revamp the app, so it’s clear, concise and easy to read and see.Show lessTAH1121
Another terrible app with no developer support
No support, and no one cares. Leave it to the state of NJ to develop such a terrible app which accomplishes almost nothing. Want to check your tickets? Too bad. Feel like scanning for the “second chance” drawing? Oh well. The developers who made this app spent 30 minutes and then stopped caring, and it shows…Show lessTinman2621
Developer Response
If you are experiencing technical issues with the app, we recommend that you uninstall the app, then restart your device. After your device restarts, you should then return to the app store and reinstall the app. If this does not resolve your issue or if you have any questions about your VIP Club membership, please email us at vipclub@njlottery.com for further assistance.If it’s not broke, don’t fix it
The new update is not good, there is no reason to have each game showing up in half the screen, condensed the size of each game icon. all people wanna see is the name of the game, the winning numbers, and the winning dollar amount. There’s too much empty blank space in each square. keep it simple, keep it easy. We should not have to scroll and tap many times, just to find something.Show lessDon’t waste your space
I downloaded this app about a year ago, and when I tried to scan the scratch off ticket, it gave me an error message period so I deleted the app and got some scratch offs recently and re-downloaded the app with the same problem. Despite all the negative reviews on different site the New Jersey lottery doesn’t seem feel that this is important enough to fix so the app still doesn’t work. It’s a piece of crap don’t even bother.Show lessSophee24
Developer Response
We are sorry to hear you are experiencing trouble with the app! We recommend that you uninstall the app and then restart/reboot your device. After your device restarts, please reinstall the app and try the app again. If you are still experiencing issues, please email our support team at vipclub@njlottery.com for assistance.Scanner doesn’t work
I’ve had this app for two years now. Now all of a sudden the scanner does not want to work. I’ve been trying it for a week now is there is something going on with the app?katek197
Developer Response
We are sorry to hear you are experiencing trouble with the ticket scanner! We recommend that you uninstall the app and then restart/reboot your device. After your device restarts, please reinstall the app and try the scanner again. If you are still experiencing issues, please email our support team at vipclub@njlottery.com for assistance.Ticket scanner is worthless
The only reason to have this app is to scan your ticket. And since the last update it doesn’t work. It won’t focus on the barcode. It’s blurry and won’t scan.Ralphjc381
Version 9.7.1 scanner doesn’t work
I’ve always liked the basic capabilities of this app, but as of version 9.7.1, the scanner for tickets to see if you won or loss no longer works. I’ve tried this across multiple devices and the cameras never scans so you don’t know if you want or lost....bk...
Developer Response
We are sorry to hear that you are experiencing issues with the ticket scanner. We recommend that you uninstall the app, then restart your device. After your device restarts, you should then return to the app store and reinstall the app. If this does not resolve your issue, please email our VIP Club support at vipclub@njlottery.com for further assistance.Total Crap
Unable to load content error when accessing scratch off in latest release. Whenever, whoever touches this it’s more pain and just another case of garbage in - garbage out. Very Very frustratingunsufferme
Difficult to Enter Multiple Tickets
Please make it easier to enter multiple tickets without having to go through extra steps! I’ve still been using the old app to enter Collect N Win tickets because I can quickly scan a series of tickets by clicking twice rather than having to backtrack with each entry in order to scan again.kbnjkbnj
Developer Response
Thank you so much for your feedback! We will relay your message to our development team for consideration.Worthless!
The NJ Lottery scanner works every so often! When it does work you may or may not be able to scan 1-3 tickets that’s it! There was a time when you could scan 30-40 tickets accurately with no problem but now forget it! I’m stunned that the developers of this App can not make this work! Unbelievable 🤷🏻♂️🙄Show lessMroffshore77
Developer Response
Good afternoon! We are sorry to hear that you are experiencing issues with our app. We recommend that you uninstall the app, then restart your device. After your device restarts, you should then return to the app store and reinstall the app. This should clear out any issues you are experiencing. If not, please email our VIP Club support at vipclub@njlottery.com for further assistance.
