Leave a Review Buona
Family Meal - No Gravy
I purchased the Buona Beef Family Meal. As a person who orders my sandwiches “baptized”, I made a point of inquiring about the gravy and was assured there would be gravy in the bowl. I get home and was very disappointed to find a very small amount of gravy in the bowl. Not even enough to add a small amount to one sandwich, let alone 4 sandwiches. So, basically a super dry sandwich. Next time for family packages, I guess Portillo’s is the place to go.Show lessJwencko1958
Birthday Sandwich Purchase ,August 19th.
I attempted to purchase or redeem my B/D sandwich for August 18th. I attained the age of 74. The young clean cut white male cashier told me that I had put it on the “App”? He could not or would not help me. If I had been a 74 yr old white male instead of a black male he would have checked my account thru my phone record. He claimed there was No record of me? Really! I sat down , checked my phone through the “App” for Buona’s. It was there. When I came back to the counter , I walk with a cane, handicap plates on my car,etc. He saw me but wouldn’t come out to wait on me. Another young lady came out from the back, very pleasant person, helped me with my account , scanned the “Barcode” and was a perfect employee. I thank you for my Birthday Sandwich & I purchased a Large sandwich for my which, who is at work! Kudos to the young Lady! The Sandwiches were Great!Show lessDouble lutch
Great Food! Great Service!
We’ve been loyal customers for 25+ years. We typically don’t return to many restaurants just because there are so many restaurants from which to choose. However, Buona is an exception! We love the food not only for dining but definitely catering as well. The food gets delivered and set-up and all we need to do is enjoy!
The only thing we miss are some of the older employees at the Hillside location. They were truly gems of the restaurant.Show less:)customers