Half Marathon 13.1 Trainer User Reviews

Zen Labs LLC (CA)

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App review

When I turned 40, I decided to run a marathon. This app was amazing because it allowed me to stay on pace for my race and meet my goals. Love that it trains based on the Galloway (run/walk) method, because it didn’t feel overwhelming to train for such a big race. My goal was to finish so I wasn’t extremely focused on times.

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The running for my life mom

25 days ago

Response from developer

Thank you for your review! We are thrilled to be a part of your journey and successes!! Don't forget to recommend the app to all your family and friends.

Love this app!

Great and easy to follow

shafrankie

a month ago

Poor Service

This app is just a timer really, but it’s simplistic no frills design so a feature not a bug. if you want the most basic timer for jogging ever this is it.

Bought this app and another from them. Sometime later my app stopped working and they trying to charge a monthly fee for something I already bought outright.

Made a number of attempts to solve this with support but was brushed off after providing proof of purchase. They kept offering me free trials instead a refund of even better .. restoring what I paid for already.

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NicknameReview333

3 months ago

Response from developer

We apologize for any frustration you may have experienced with the change to a subscription model. We understand that this can be difficult, and we want to assure you that we made this decision with the best interests of our users in mind. We've added many new features, including music streaming, which we believe enhances the overall user experience. Please email us at contactus@zenlabsfitness.com with your original download date receipt, and we’ll certainly do our best to work with you. Thank you for your understanding.

Achievements Tracking

Enjoy the running programs and incremental distance. There is however a glitch with Achievements in that I got to the second last run of the 10K, hit Sync and it zero’d out everything I did (eg March thru July ~ 250km ). I now have no history.

The Sync should refresh the one run that was repeated, not every run.

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Mid run

4 months ago

Half marathon jeffing

So glad I downloaded this app 👍

Didn’t realise jeffing would make my pace better that all out and it has helped manage my breathing 😮‍💨

Roll on my London park half marathon in October 🙃

Curly Em Runs

4 months ago

Constant bombardment to spend more money

The workout progression and everything is great. The problem is, I signed up for the pro version of the app, but in the middle of my workout and every time I open the app it keeps prompting me to sign up for Zen Unlimited or whatever. I think it’s ridiculous that the paid version keeps asking for more subscription sign ups. Sure, the free version I can see the constant advertisement, but in the paid version, it’s really annoying. Unsubscribing and deleting.

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Klinkles

5 months ago

Response from developer

We are sorry you have been experiencing this and would love to look further into this. As we do not have your contact information, kindly reach out to our support at contactus@zenlabsfitness.com with all the information. Hope to hear from you soon.

Where did my app go?!

So I have used this app along with the marathon, c25k and 10K apps for years. Now when I try to open any of these apps on my iPhone 12 Pro (which I had no issues with doing before) I get a white screen and nothing comes up. I have a strong WiFi connection and stable internet when I’m trying to use this app and nothing! Very frustrating when trying to plan out a workout schedule for a new 1/2 marathon. I am paying for the subscription for the use of all 4 of these zen lab apps. Why can I not access them now? Starting to feel like I am being scammed by the company. Pay for a subscription but we won’t give you the services you paid for….

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Aggravated long time user

8 months ago

Response from developer

We're sorry to hear you have encountered these troubles while using the app. We would love to look into this further for you if you can kindly contact our support at contactus@zenlabsfitness.com with all the details. Hope to hear from you soon!

Third time around and still love it

This is exactly the app I need. I used this one and the marathon trainer to build all the way up to an actual marathon I ran in 2021. I’m still going with it to maintain my fitness. It’s a perfect fit for me: all I really need is someone in my ear telling me when it’s time to run and when it’s time to walk so I don’t play a bunch of mind games and bargain with myself about some landmark I’ll run to or the constant struggle of whether it’s okay to walk yet. I just do what it says and I can focus on my podcasts/audiobooks instead. The voice is encouraging. The new affirmations are corny but I love them for it.. makes me laugh out loud almost every time. Highly recommended if you’re like me!

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jmason86

a year ago

Response from developer

Hi there! Thank you for taking the time to share your feedback. If you have any other suggestions, please do share with us at contactus@zenlabsfitness.com.

Where the music page it does before you subscribe

Even looking at the perks of pro one page shows a dj page that has workout music tailored to increase your workout upon looking it’s no where to be found is it somewhere I’m not looking or is this false advertisement I looked again there is no dj music page but on your app it shows all kids of ferries I’m not seeing after downloaded

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n8ivebadboy

a year ago

Response from developer

Hi there, we would like to look further into this for you. Kindly email us at contactus@zenlabsfitness.com with all the details and hopefully we can earn a higher rating from you. Hope to hear from you soon!

Mixed feelings

I could easily run a 5k prior to starting this app and this app was well reviewed for moving onto a half, however after 6 weeks in, and previewing what’s to come, it’s not really made for those who want to build to RUN. I really appreciated the run/walk format for the first few weeks, but then when I previewed the upcoming weeks, I noticed that you never run for more than 4 minutes at a time the entire program. This builds you to run/walk your half, and on top of that, the app has you run/walking a full half marathon TWO DAYS before the race, which is irresponsible in my opinion. Every other program recommends you run your max distance 2+ weeks before and wind down until the race…I unsubscribed and chose a different app for the latter half of my training.

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Lsbelle