Marathon 26.2 Trainer by C25K® User Reviews

Zen Labs LLC (CA)

Top reviews

Most RecentHighest RatedLowest Rated

Nice Program that I have to Pay for Again

I’ve used this program to train in 2018 and 2020. Recently I got back into training to sourly discover the app only gives me up to the first two weeks unless I pay more to Go Pro. Why do I have to pay more after 4 years of owning the app and already trained with it multiple times? I also have their 10K app that showed me all 14 weeks so I was extremely disappointed to move onto this app and have to pay more for something that I already had and used. At least I wrote the program down but a shame the app I relied on and raved to other people about for so many years didn’t consider their long term user relationships.

Show less

ntlx2

2 years ago

Response from developer

We apologize for any frustration you may have experienced with the change to a subscription model. We understand that this can be difficult, and we want to assure you that we made this decision with the best interests of our users in mind. We've added many new features, including music streaming, which we believe enhances the overall user experience. As a small token of our appreciation for your support, we'd like to offer you a free 3-month promo code ($30 value) to finish the program. Please email us at contactus@zenlabsfitness.com with your original download date receipt. We hope this helps to alleviate any frustration and thank you for being an original supporter.

Purchased apps no longer honored

I bought this app in 2018 but my purchase is no longer being honored due to the subscription model. They did offer to let me pay again via the subscription model or refund me my purchase. Basically the same as the car dealership coming for your car 5 years after purchasing bc they’re changing the terms of the purchase agreement. It would be a different story if my purchased app was sunset and a new app was rolled out on the subscription. At least I’d keep the usage of what I paid for. Crappy business practice. Just buy a book and get a free interval timer app. At least you’ll get what you paid for.

Show less

ns22111

2 years ago

Response from developer

To Quote App Store Guidelines

“If you are changing your existing app to a subscription-based business model, you should not take away the primary functionality users have already paid for. For example, let customers who have already purchased a ‘full game unlock’ continue to access the full game after you introduce a subscription model for new customers.” (3.1.2(a)) I have already paid for the primary functionality. I want it or I want my money back!

Show less

seripanther

2 years ago

Response from developer

Easy Peasy!!

This is a great app. Super easy to use. Now I just need to complete the marathon next October!!

Nixon and Denise

2 years ago

Crashes

Crashes a lot.

XJ7-5000

3 years ago

Invasive privacy

No, you may NOT always track my location. Naughty app, no cookie for you.

Cosmic Jester

3 years ago

M.

Somewhat. Reason - I cant listen podcasts . It switched the application off after few seconds .

marinblu

3 years ago

Apple Watch app won’t sync + slow support

The stand alone watch workouts won’t sync so it feels like a lots workout. It happens about 15% of the runs.

Support is very slow. Two takes to ask a clarification question and then radio silence.

MarkInToronto13579

3 years ago

Was working now it stinks

I was pleased with the app at first. It now shuts off at random times, stops workouts, and is wildly inaccurate for distance. If a text or phone call comes in the app stops working. Tried a hard restart of iPhone and reloading app. I sent mails twice to report the problem, but have received no response, although it appears that the ability to deduct the payment portion is still working. I am training for my first marathon and this has put a major wrench in the process. I did use the app to train for a half marathon and it worked well.

Show less

Graypaddler

3 years ago

Response from developer

Hello! This is a known issue and our Dev team is currently investigating this issue! Could you please contact us at contactus@zenlabsfitness.com and we will help you to fix this issue. Thank you!

Help!

I’m in the middle of marathon training and my app has COMPLETELY quit on me. Now I can’t find another app similar and my training is all messed up. I’ve done a hard reset, deleted and redownloaded the app and nothing?? What can I do?

beccabra