Opsgenie User Reviews

Opsgenie
Opsgenie
iFountain LLC

Top reviews

Leave a Review Opsgenie
  • annoying app

    you can't change volume, you can't mute yourself for more than 10 hours
  • Works Great

    We’ve used the Opsgenie app for years. Very stable, notifications work well, the app is responsive and has all the features I need. I’m not sure why so many others have issues, probably the end user.
  • Policy verification error

    App is useless and doesn’t work. Been sitting on a cannot verify policy error and app cannot open. Reinstalled app… same result.
  • Pure trash

    I wondered why this app had such a low rating - now I know of at least one.

    When your in-call period starts and ends, you get a push notification with sound. No option to disable or change the settings. My dudes, I want to be woken up if there is an actual incident that needs attention. Don’t wake me up just to tell me my shift is ending.
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  • Notification settings needs tweaking

    The app is good and allows you to do a lot. My main problem is notification when you get off call. My call shift ends in the middle of the night and I don’t want to receive a critical alert about my shift ending. Developers PLEASE add an option to mute non critical alerts.
  • Very complicated app

    … as this one it supposed to be simple and be able to ack/see alerts and not navigate thorough 648562548593 click until getting what you want! The developers are not professional or have any clue what is the purpose of the app. They just thrown everything with no sense at all. Not to mention that they don’t give a darn about what ppl writes here. I hope my company will move away from opsgenie in one day since Opsgenie doesn’t care about what customers are saying!
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  • Critical alerts broken in iOS 15

    On iOS 15 critical alerts are not working. They are supposed to play a sound no matter if the phone is on silent but that stopped working in iOS 15
  • Infuriating

    I know no one likes alerts but since Atlassian took over this app has just gone downhill trying to look more streamlined.

    The MOST annoying thing for the past couple of years is the banners the insist on preventing you from using the app while they’re there. Reaching the “mute for 5 minutes” button is impossible if there’s any type of outage that generates multiple alerts.

    Pick a different platform until they sort this app out if you can. The only reason it didn’t get one star is because it does alert and supports heartbeats which are useful.
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  • Amateurish

    I still can’t see what OGs are assigned to me. You would think that would have been one of the user stories
  • Needs Inprovement

    The app works but is very limited. If there is a way to see an extended period of time as to who is on call, I have no idea how to see it. I can only view who is currently or next on call, sometimes I need to see who is on call the rest of this week or even further in the future but I cannot. Can a calendar of some sort please be added?
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