Leave a Review Opsgenie
Unforgivable constant forgetting of my password
I use a password manager and don’t runner stamp passwords anywhere. When I am out with only my phone - SO many times SO frequently the app decides “it cannot sign in” and requires my password again. I’m trying to ack an alert. That means I need to go home or have my laptop with me to pull password out of password manager and manually re-enter it. That’s a huge problem when you’re afk at dinner. It’s excruciatingly so frustrating I cannot give this app anything above one star until this is addressed.Show lessEasy to use
Very easy to use in the middle of an incident. I also love the Incident Command Center functionality that is built-in.Ok
Nice but Night mode please !App frequently forgets me
It basically works as you'd expect, except every couple weeks the app forgets who I am. So I have to re-enter my password to acknowledge an alert. It's terribly annoying. At least the alerts pop up, otherwise I'd have nothing.Dark mode added & now removed
Dark mode was added but several weeks ago it was then removed after an app update.. Developers indicated an issue with SSO login libraries being incompatible with dark mode.. when can we expect a fix for this??Can’t login if your account uses SSO
Cool.It works, but is frustrating to use
The apps aims to be simple and elegant, and it is in some ways, but can be frustrating to use. For example:
1. After acknowledging an alert, a pop up panel appears at the bottom of the screen telling you it was acknowledged. While it is up, you can’t swipe to acknowledge another alert. You have to touch the screen to make it go away first.
2. When you choose to close an alert, you are asked to confirm closing it. This is frustrating and in the way.
3. They took away they option to touch Ack after swiping an alert. Now you have to touch a more button and then touch ack.
Just from a general perspective, before the latest update, the app already had these extra annoying steps in the way of quickly working with alerts. After the update, it’s gotten even worse.
Just let us one touch to acknowledge and close and don’t throw up panels that tell us we just did what we thought we did. Make this app require the fewest touches possible to take care of multiple alerts quickly.
After all, we don’t actually want to be using this app. We wished we never had to.Show lessIt seems you’re not logged in
The Apple Watch app doesn’t function. “It seems like you’re not logged in.”
I tried logging out of the app and logging in, uninstalling the Apple Watch app and reinstalling it.
Apple Watch Series 4, iPhone XS, iOS 12.4, watchOS 5.3.1zSSO logins
IOS devices have an issue with SSO logins and Opsgenie. IOS tends to open the ops genie site and not login via the application. Error received ID not found.Recent update
The notifications are no longer coming through properly. Alerts don’t show, but I’ll get the phone call.