Interra Credit Union User Reviews

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Leave a Review Interra Credit Union
  • NOT GOOD!!!

    Very frustrated and disappointed with this app. As of a couple of weeks ago, it will not open. I have to delete the app, reinstall and change my password every time I want to use it. Will probably need to change banking institution.
  • Pretty good

    The app is fairly clear to use as my senior citizen father can operate it. Has most all options and capabilities you would want or need. Technical issues do occur but not very often.
  • Great, easy to use ap

    The ap is useful and easy to use. If you can’t do it in the ap it links you over to the proper spot on their website so you can continue.
  • On line banking.

    This is an easy way to do your banking without leaving home. Saves time and money from driving to branch.
  • Your App

    I love this app after every transaction it shows my balance we r with another C.U. And their app is not near as good as yours. My disability check goes into that account and eventually we will have everything with Interra, I wanted to cash in my change for our vacation and you don’t charge for members that’s great Thank you our other C U wanted to charge me 5%. We love your CU Thanks
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  • Good integration

    I appreciate that this app is fully functional and that you can see all of your accounts, including any mortgages you have. Remote check deposit works very well also.
  • Worst mobile banking app

    Their new secured way of logging in to pay a loan doesn’t work. I have to enter my account number and last 4SSN and it doesn’t let me log in, account number and SSN is right but when I submit my info it says NO RESULS FOUND. Now I have to drive almost an hour to the closest Interra bank to make a payment and wait 1-2 hours because they’re only doing Drive-up transactions because of Covid-19. I really want this problem fixed.
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  • Interra App

    I do wish I could type in specific transactions in my searches. Like search all Kroger transactions for example.
    Thanks
  • Not up to date

    I like the convenience of the app .... But it needs to be updated on a regular basis. There are glitches and bugs that need to be fixed. This app is slow to load at times and accurate account info doesn’t always show. Please update regularly like every other app those. This is the ONLY Bank App I’ve had a problem with. An update once a year is not enough!!!
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  • Absolutely worst

    This is the absolute worst app I have ever used for mobile banking. It doesn’t provide any useful information or at least a user friendly way to at PAY YOUR BILL. I have tried setting up payments so many times on this app and IT WON’T WORK.

    Interra needs to update this app or at least actually provide a much much better way of finding information or how-to’s in this app.

    I have never had a problem with any of my other banking apps like I do this one. This one crashes or just brings up blank screens. It’s useless. A total piece of GARBAGE.
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