Leave a Review Interra Credit Union
Crashes
Every time I try to mobile deposit a check, the app crashes over and over again. This feels like a pretty integral part of the functionality of the app, and it’d be cool if it would just work without having to try the same thing 7 times before it actually goes through.hhgshfkic
Very Displeased With My Experience
Positives
• Interest Checking & Savings
• Banking Locations in North Central Indiana
Negatives
• Complicated lengthly Apple Pay card setup.
• ATMs don't count cash, and cash deposited into an ATM after hours, will not be available for two days.
• Interra no longer accepts instant deposits from apps like Facebook and Cash. Takes 2-3 days for those transactions to credit your account.
• Not integrated with Zelle (e.g. Chase and Wellsfargo are)
This was my experience. And I happen to live in the 21st century. It’s critical for business (Mine and Interra’s) for transactions to be completed as quickly as possible, meaning instant when other institutions can already achieve this.Show lessJoe Yoder
Caleb Imhoff
The app works but it would be nice to be able to make a credit card payment on the mobile app tho instead of going into the back to do that.Caleb Imhoff
Pretty Good
Recent adjustments of the app have helped, especially after the rather harsh color pallets were turned down. Still have issues with codes getting sent or emailed in order to access. I register devices but they seem to be forgotten.
Overall the app is intuitive and easy to navigate.DBS&L
It was great, until....
Well. I use to do 99% of my banking through the app. Now it basically just serves as a way to check my balance and transfer funds here and there. Why? Well they’ve put lots of caps on what you can do. The biggest bottleneck for me being the amount you can deposit each month (I mean yay for me, that I make so much money I’m not even allowed to deposit it all). Sounds like a good problem I guess. So now instead I go in to the bank and it usually takes the teller about 20 minutes to do what I use to do on my phone. I wonder what costs them more, paying the teller to serve me or paying transaction fees on deposits (I don’t know how that all works). So here is my one simple request (although I have more). Since I have to go into the bank to do my banking, do me one giant favor and make it so the names I’ve given my account on the app show up for the teller at the bank! It is literally a battle every time I’m trying to have the teller put money in an account and they see different names then I do... smhShow less3CKid
Business Owner
It’s annoying to have to write “mobile deposit Interra CU” on the checks when we have a stamp with our account information on it. And the app gives many error messages after taking the picture of the check and trying to submit it. Often times you have to log completely out and wait up to a day to get it to actually process the check.Show lessMishlerT
Life saver
I've been a long time customer of Interra and they have always been a great bank to work with, they have treated me with respect and since they came out with this app it has made my banking a lot easier.BigTexDavis
Convenient & easy to use
I enjoy being able to check my balance and transfer funds with this easy to use app.Lily GB
Navigation
Easy to navigate. I enjoy the line items (checks that are written and cashed)being concise unless more info is wanted. For me, being able to see the transfers is a lot more important than having ALL of the information already displayed and leading to each transaction taking up an entire screen when it is not necessary.Show lessMfschneid
Love it!
This app is so convenient to move money from various accounts even from another bank that’s linked. Interra has made transferring money so easy especially after hours when the bank is closed. Love it!Grosie22
