Decent but not great.
Fine for checking balances or doing mobile deposit but lacks some simple features that could make it better.
How about triggering the flash when taking a photo of the check so the app will work better in less than ideal lighting conditions?
A simple line to show which side of the check the app expects the endorsement would be helpful.
How about triggering the flash when taking a photo of the check so the app will work better in less than ideal lighting conditions?
A simple line to show which side of the check the app expects the endorsement would be helpful.
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It works
I think it could be a little more user friendly, especially with depositing checks but for the most part does what it should.
Good app, straightforward
I use a couple of banking and credit card apps and Riverview by far has the simpler UX. Uncluttered by ads or deals of the day, it just helps you bank. It’s not flashy, it’s functional.
My Rating
It is working well. Transferring money works well and is very important to me
Bill pay is simple and also important to me
Bill pay is simple and also important to me
Deposit feature won’t work
Got a $5 check in the mail from Riverview as an “incentive" to activate online deposit through the camera. It told me to write “for mobile deposit” under my endorsement. Took a photo and the app warned me it could not accept conditional endorsements. Repeated and got same refusal to deposit check. Ended up tossing check. I felt thoroughly disgusted because it would have been cheaper for the bank not to send a check and keep my goodwill, not make me jump through hoops in vain and lose my goodwill. Doesn’t make sense. Then it asked me to rate the app! It’s like they want this one star rating. Why would a multi-billion bank proactively alienate good customers?
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Better mobile banking, please.
I have been very pleased with Riverview Bank and their mobile app so far. When they added the feature of being able to deposit a check via the mobile app, I was happy I didn’t have to make a 20 mile round trip to just use the ATM.
The problem is, they DO NOT make any funds available. If deposits via the app are made after 4pm, they’re not available until after 7pm the next business day.
This policy was obviously written by people who assume their customers are trying to steal from them and who do not understand technology.
My suggestion would be they treat it like an ATM deposit and make $300 available or do what BECU does; make the entire amount available immediately through mobile deposit.
Otherwise, I am extremely happy with Riverview customer services and the people who work there.
The problem is, they DO NOT make any funds available. If deposits via the app are made after 4pm, they’re not available until after 7pm the next business day.
This policy was obviously written by people who assume their customers are trying to steal from them and who do not understand technology.
My suggestion would be they treat it like an ATM deposit and make $300 available or do what BECU does; make the entire amount available immediately through mobile deposit.
Otherwise, I am extremely happy with Riverview customer services and the people who work there.
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Yes it is really great! Very user friendly :)
I have been working with Riverview for 10yrs and they are always so very helpful. The app has really evolved into a very very useful tool for both my personal and business banking
It’s workable but..
While this app is great for checking your balance. It is not as good as Bank of America app for example. It seems like an app that needs a revision to catch up with better technology. It just feels old or barely able to run. I prefer a different alert and notification system this one seems basic and lacking info. So for basic things like looking up your balance it works ok.
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Not able to do mobile deposits on my iPad
About a year ago I could do mobile deposits and then you upgraded and now no more mobile deposits. The staff tells me to delete the app and reinstall it but it just goes to the cloud and comes back to the same as before. Help!
Great online banking app!
I have been using Riverview community banking app for a few years now , and have never had an issue. I enjoy how simple and easy the app is to use!
Thanks!
Thanks!
