Not a good app compared to other banking apps I’ve used
Almost impossible to set up transfers to other banks (you have to make another bank a payee like paying a bill); by default payments are old fashioned checks in USPS instead of immediate EFT transfers; help instructions don’t work or are completely wrong; no published interest rates for savings accounts or CDs online; all these compared to a major national bank and a credit union from where I used to live.
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Mobile deposit doesn’t work often
The mobile check deposit doesn’t work often. It’s gives a notification that we didn’t write the endorsement properly or the end of the check is cut off when neither is valid.
Need a better app
App is never up to date. Things don’t balance over the weekend at all until mid day Monday. Transactions take forever to go through and show up on the app. Wire transfers take ages. It’s a great bank but Thursday afternoon direct deposits can take until late Monday to show up. Even cash deposits at the atm don’t go through for a while. I shouldn’t have to balance my account on paper in order to have a more accurate view of my account. It’s 2019.
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Depositing a check
I read a prior review related to depositing a check in a Saturday and the funds not showing in the account until Monday. All financial institutions have a cut off time for deposits. Deposits made after a certain time are not seen as a deposit made that day (they are seen as though they were made the next day). In using the example of a Saturday deposit, if made late in the day it will be seen as though it was deposited on Sunday and therefore reflect in the updated balance the next day (Monday).
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Great App!
I’ve used quite a few mobile banking apps over the years and this is by far my favorite. It looks good, works well, and is easy to use.
Why?
Why has this app not been updated in 9 months. There are serious issues with loading. Often times the data never loads. I notice other comments with the same issue so it seems strange to me that this hasn’t been fixed.
When people need their banking information they usually need it now, not whenever the app decides to load.
When people need their banking information they usually need it now, not whenever the app decides to load.
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