Very bad
Rude drivers. The worse cab company I’ve ever used, drivers leave you stranded on the road and even takes a whole hour to arrive
RUBBISH!!
Can’t be relied on neither valued
Never have I seen such. Fix your app, your drivers, your company literally everything
RUBBISH!!
Can’t be relied on neither valued
Never have I seen such. Fix your app, your drivers, your company literally everything
Don’t dare travel outside of Belfast
Travelling for work and flying if I to the international airport. Before boarding my flight into Belfast I booked my taxis to collect me on arrival and when I landed the booking had been cancelled by them. Contacted them via phone to find out the reason why and was informed that due to the fact my destination was outside of Belfast area I needed to be charged and additional £20 on top of the fair.
Complete joke
Complete joke
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Irritation
Yesterday I booked a taxi to take me to the airport at 5:30 today. At 5:32 this evening I called to check it was on its way and listened to reassuring computer voice informing me it was 3 minutes away. Ten minutes later I called again and this time spoke to a polite gentleman who told me my booking was now on their significant list and would be with me asap. A further ten minutes, now 5:50 for a 5:30 booking I spoke to another staff member who lied again. Finally, 40 minutes late a car arrived with a lovely driver informing me this was his second job of the evening and was just informed of it. I am so irritated. Clearly not a reliable taxi company.
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Rude driver and faulty app
Tonight I had terrible service from Value cabs. Due to the app not working correctly I had to pay for a journey that was pre booked and my friend had wanted to sort (I paid for the previous journey into town by a competitor that was trouble free). As the app was faulty the driver wanted me to pay and he spoke to me as if I was purposely avoiding payment. This was 100% value cabs mistake not mine. I paid the bill but I have serious concerns on how the drivers of value cabs speak to customers and how a faulty app could leave those without money vulnerable. In 30 years of getting taxis home in Belfast this is the worst service I have ever received.
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Surprisingly Great
I had used an older version and wasn’t much impressed.
Recently had need to use it twice in as many days to book quick Taxis to get across town to make trains.
Quick and easy to use, scheduled my taxis for times that suited me, then walked out and got straight into them. Reg number and car model listed so total confidence this one was for me.
Cars and drivers were excellent.
Seems a major improvement from before and a really worthwhile app I’ll be using more if I need quick and easy taxis.
I rarely feel the urge to post reviews but this app is very much improved and made my life easier. Credit where credit is due!
Recently had need to use it twice in as many days to book quick Taxis to get across town to make trains.
Quick and easy to use, scheduled my taxis for times that suited me, then walked out and got straight into them. Reg number and car model listed so total confidence this one was for me.
Cars and drivers were excellent.
Seems a major improvement from before and a really worthwhile app I’ll be using more if I need quick and easy taxis.
I rarely feel the urge to post reviews but this app is very much improved and made my life easier. Credit where credit is due!
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Excellent
Downloaded the Value Cabs app as we were visiting Belfast and saw it advertised. I saw the poor reviews and was concerned that it might be a mistake. Could not have been more wrong. Absolutely excellent and would highly recommend the app and the Value Cabs app and Value Cabs in general. Used them many times and the cabs arrived as promised with lovely service from the driver and great value for the journey. Highly recommend
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Garbage
Absolute garbage. The address you enter gets changed and when you call in it doesn’t call the driver but dispatch. The driver will then do the trip without and charge you. sometimes when you request they won’t show they just drive around and then they call asking where you are at instead of driving to the pin. I built an app like this you never call the customer you drive straight to the pin without question
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I would give 0 stars if I could.
I pre booked on multiple occasions for a taxi for 3 in the afternoon. I am awakened from my sleep in the early hours of the morning by a furious taxi driver telling me that he’s waiting outside. Your app has sent me a taxi for 3am instead of 3pm. This has happened on multiple occasions and I know I have ordered the right times as I have checked on multiple occasions. Who ever developed your app is not up for the job and makes your taxi company look extremely unprofessional. I also do not appreciate your drivers yelling at me and calling me a liar.
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Zero Stars!
Worst taxi company in the country. Always pre book the taxi the night before for going to work in the morning. Taxi is ALWAYS late, usually by 15+ minutes. haven’t been able to pre book a taxi for the last 3 days, keep getting an error message saying “cannot accept bookings at this time”, try pre booking! avoid this app and more so avoid the company.
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Doesn’t work
The app refuses to let me create a profile. I have a valid mobile number, but it never sends the code. Guess I’ll just call an Uber.
