Leave a Review Value Cabs
Awful app
Booking in advance is awful. You can’t input a pick-up address as it always resets to ‘current location’. So if you’re trying to book an airport pickup it’s useless. Also when trying to book in advance, even if you select 1500 pickup it flips to 0300 so if you’re not careful you’ll have a cab arriving 12 hrs early. Value cabs should either sort it out or scrap itShow lessmacneighill
Needs some work
This app is a far cry from Uber’s app but perhaps it will improve over time. My biggest complaints are that it consistently underestimates the fare by 20-25% and charges an extra pound if you use a credit card. And simple search’s like “Airport” or “Belfast City Airport” don’t always work. Please improve this app!Show lessScott_Martin_
Service
I have used this company each time I visit N,Ireland
Great service and staff professionalfrontdoor10
It works
Cab arrived within minutesMichelleLeigh785315
Wait time always wrong
I’m sick of using this app and it telling me a 3 min wait or a 5 min wait, and then I sit for 15 mins without a car even being on its way. Other times it says a 10 min wait and the driver is outside in 3 mins ringing me annoyed I’m not stood waiting??? Seriously please can you make your wait time or booking times better it’s so frustrating. Not to mention, that on one occasion the driver never showed up and said that he had done the booking and took the money from my card. Rang in and didn’t receive any help or refund. Will be deleting it and never using value cabs againShow lessHannie lak wdc
BUG!!! Can’t set pickup address when in transit
App always uses “current location” and can’t be overwritten.
Right now I am on the move (on the Dublin to Belfast bus) and I’m trying to book a taxi in advance from Glengall street Belfast to my home. When I try to book in advance and set pickup address, the app overwrites the pickup address that I enter and reverts back to “current location”. This means if I book it now whilst in transit it will set my pickup address for the middle of the motorway. Important note, this bug has been present for at least a year now.Show lessfrequent traveller 1
Ok app, poor service behind it.
The best software in the world wont help if the service is poor. Downloaded the app and registered without issue. Ordered a taxi to my desired pickup point with ease. After a 15 min wait I received a notification to say the passenger was on-board (which I wasn’t). I called Value Cabs who apologised that their driver had picked up the wrong passenger and said they’d send another taxi. 20 min later still no taxi. I gave up and called a rival taxi firm.Show lessStrangford sailing.
Doesn't work on iOS 7
Unable to register. Needs an update to make it work on iOS 7.Dimas@London
