Good ideas, okay implementation, poor support.
I’m a big fan of this app as it helps me keep track of as-needed meds. Until this app I never realized how often I took them.
I took off two stars for poor support and bugs. So so many bugs.
I have some vision issues and use Accessibility on my iPhone. I was finding it hard to identify which pills had a green check, blue exclamation point, or nothing at all. When I emailed to ask if a different, more obvious, indicator could be used, I was told that the app already had indicators in the form of green checks, red exclamation points. When I replied, I received no follow up email. Other emails to support have gone unanswered. Requests to join Beta Community go ignored.
The app also has a ton of little bugs. Notifications work, then they don’t. The time box disappears from the Today menu. Editing time of medication requires a force-quit and restart to get the app to reflect the new time.
My biggest annoyance though, and the one thing that will get me to stop using the app altogether, is that the app has no sense of scroll location. I scroll to find a med, click through and then back - I’m at the top of the page. Logging as-needed meds, scroll to the medication, mark a dose and save - I’m at the top of the page again. This is one of the easiest issues to fix and it drives me CRAZY. If it doesn’t get fixed, I know I will delete the app the next time I get annoyed.
I took off two stars for poor support and bugs. So so many bugs.
I have some vision issues and use Accessibility on my iPhone. I was finding it hard to identify which pills had a green check, blue exclamation point, or nothing at all. When I emailed to ask if a different, more obvious, indicator could be used, I was told that the app already had indicators in the form of green checks, red exclamation points. When I replied, I received no follow up email. Other emails to support have gone unanswered. Requests to join Beta Community go ignored.
The app also has a ton of little bugs. Notifications work, then they don’t. The time box disappears from the Today menu. Editing time of medication requires a force-quit and restart to get the app to reflect the new time.
My biggest annoyance though, and the one thing that will get me to stop using the app altogether, is that the app has no sense of scroll location. I scroll to find a med, click through and then back - I’m at the top of the page. Logging as-needed meds, scroll to the medication, mark a dose and save - I’m at the top of the page again. This is one of the easiest issues to fix and it drives me CRAZY. If it doesn’t get fixed, I know I will delete the app the next time I get annoyed.
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Much Better than Setting Alarms!
I have taken medication my whole life, but have only recently needed to multiple medications at different times, this app has been an absolute godsend to help me keep track of my medication, and reminding me to take it!
The purchase of an Apple Watch, means that even if my phone isn’t in immediate reach I still get reminders, and can mark my medication as taken. This is where I come to the only thing that I think could be improved about the Apple Watch app (it really is very minor and I can’t find anything wrong with the iPhone app). On the iPhone app, if you do not go to Mark a medication as taken more than 1 hour after the original time it is set for (or an hour early for that matter) it gives you the option to set a specific time, say if you took the medication, but forgot to mark it, so you went back to do it later. But on the Apple Watch, this is not an option, it just marks it for that time. The same goes for rescheduling, you can add 10/15 mins etc on but you cannot reschedule it for a specific time.
Like I said these are very minor issues which in no way stop me from using the app, but I hope that if these can be easily implemented, that they will be one day.
Thanks for creating a nearly faultless app!
The purchase of an Apple Watch, means that even if my phone isn’t in immediate reach I still get reminders, and can mark my medication as taken. This is where I come to the only thing that I think could be improved about the Apple Watch app (it really is very minor and I can’t find anything wrong with the iPhone app). On the iPhone app, if you do not go to Mark a medication as taken more than 1 hour after the original time it is set for (or an hour early for that matter) it gives you the option to set a specific time, say if you took the medication, but forgot to mark it, so you went back to do it later. But on the Apple Watch, this is not an option, it just marks it for that time. The same goes for rescheduling, you can add 10/15 mins etc on but you cannot reschedule it for a specific time.
Like I said these are very minor issues which in no way stop me from using the app, but I hope that if these can be easily implemented, that they will be one day.
Thanks for creating a nearly faultless app!
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Watch integration is broken
This is a good app and I use it every day, but the watch integration seems to be broken. Every day at my medication time my watch notifies me to take my medication. When I press the button on my watch to confirm having taken my meds it doesn’t log on the phone app, and I then receive two more notifications ten and twenty minutes later, until finally I open up the phone app and mark it there instead. Kind of defeats the convenience of having the watch app integration.
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Very helpful app, two issues
I’ve been using this for a week and Medisafe appears to be a well done app. It was recommended by a pharmacist when my wife started a vast regimen of pills to manage a bone marrow transplant. I like the layout and the medication info and the simplicity of having the app keep track of it all. That it keeps the history is also great. The two issues are: 1) the pill box views do not update to “today” when you open the app. It always shows yesterday until you close and reopen. Seems like a bug. 2) this may be related to the first item. The reminder message/pop up does not always continue to remind in some cases. This morning after the first reminder, and I closed and reopened to get the pillbox to show “today”, the reminder never reoccurred. It wasn’t a problem in this case because I knew the doses had been taken. I was able to check them as taken as usual so no problem there. Overall great app. I think the bugs will get taken care of. 🤞
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Brilliant App
I love using this app. It’s simple to use but very effective. I regularly used to miss taking my medication purely because I was busy at work and didn’t take any notice of alarms as I was always being notified of meetings etc.
Since using the app, I’ve been taking my medication more or less on time, and it’s also great for keeping track of what medications you have and how much you have left. I particularly like that I can set a limit to what medication I have left so that I know when to reorder.
The only thing I would like to see added is more options in the time of medication. I’m a Type 2 Diabetic and have to use items such as Lancets to draw blood, wipes to clean the area to be injected and also needles for my FlexPen. It would be nice to be able to add them on to the list of “medication” as it is easy to run out of needles unless you keep track of them. This way, I will be able to keep track of everything I need, not just tablets and jabs.
Other than that, this is a great App, and I felt it necessary to do my first ever App Review because this would be helpful to a lot of people
Since using the app, I’ve been taking my medication more or less on time, and it’s also great for keeping track of what medications you have and how much you have left. I particularly like that I can set a limit to what medication I have left so that I know when to reorder.
The only thing I would like to see added is more options in the time of medication. I’m a Type 2 Diabetic and have to use items such as Lancets to draw blood, wipes to clean the area to be injected and also needles for my FlexPen. It would be nice to be able to add them on to the list of “medication” as it is easy to run out of needles unless you keep track of them. This way, I will be able to keep track of everything I need, not just tablets and jabs.
Other than that, this is a great App, and I felt it necessary to do my first ever App Review because this would be helpful to a lot of people
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Helping me Live Longer
I have to take two medications which are essential in my health and more precisely in my living. I have tried a number of tricks to take essential medications for maintaining my health. I done a pretty good job for a number of years but as I aged it became more difficult to maintain the schedule. My daughter is a Pharmacist and I was taking to her about my fear of missing doses. She recommended your program. I have maintained an almost perfect schedule sine installation of your program. My only wish for this program is if I was allowed to program my own tone as a reminder. The tone with the program is of pills rattling in a bottle. I am a farmer and hard of hearing. I seldom hear the alert sound. I have hearing aids and when wearing them I can hear the reminder tone. Working with equipment around the farm I seldom wear my hearing aids on the farm. Thanks to these folks I may get the reminder late which is better than never. The alert flashes on my screen repeatedly unti I cancel it so better late than never I do get my medications taken 99% of the time. Thanks for a wonderful tool in maintaining my health.
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Response from developer
Hey there! Thank you so much for your kind words and such a positive review! We know managing medications can get difficult so we are SO happy you chose us to keep you on a schedule. If you ever need anything, feel free to reach out to our support team via support@medisafe.com!
Extremely Helpful!
I needed an app to help track the medication I’ve been taking after undergoing several fusion surgeries. After looking at a few, I found this to be the best to fit my need and more. Of course, you can input meds, mg dose, time(s) to take, and daily dosage. The app also monitors interaction with other meds, updates on meds, always to input dr info, schedule appointments, new feature for pharmacy and meds delivery. You can keep diary and notes of meds and send to your doctors, if needed. Because I initially found staying on schedule a problem, this has made things very easy which is important if the medication is going to work. As a note, I have not upgraded to the premium option because I am on disability and have limited income, so I do use the features described from their free options. My only con would be to allow some of the settings changes such as color and home screen styles in the free option. Everyone cannot afford to pay monthly cost. Pro, this is an excellent app for those seeking to track multiple medications. Thanks and I hope you continue to update free features!
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Response from developer
Hey Mercedes! Love to see that you chose Medisafe and that we are proving your choice to be the best! Great to know your surgeries have gone okay! We are here for you for whenever you need :) Thank you.
Very good
A great app, you get to put notes on each medication and diary note and everything but mine keeps crashing. If it didn’t crash so often, I would give it 5 stars
Great App but ...
I like this app but there’s one thing I really need and just can’t find it in an app. My old app had it but the developer stopped developing and it’s now stopped working.
What I need is something that warns me of potential OD. I take several pain medications (some opiate based, some paracetamol based and aspirin too).
Prior to using my previous app I have on occasion made terrible mistakes by starting each day as a new day and simply making sure I leave four hours in between doses but this isn’t the case because your 24 hour period is exactly that and. It in isolation to the previous day.
I’d love to see an overdose warning option it’s mainly what I’m looking for in my medication app and most pain sufferers will be too. We only take pain meds when we need them and when in flare of pain this can be continually but still as hoc.
What I need is something that warns me of potential OD. I take several pain medications (some opiate based, some paracetamol based and aspirin too).
Prior to using my previous app I have on occasion made terrible mistakes by starting each day as a new day and simply making sure I leave four hours in between doses but this isn’t the case because your 24 hour period is exactly that and. It in isolation to the previous day.
I’d love to see an overdose warning option it’s mainly what I’m looking for in my medication app and most pain sufferers will be too. We only take pain meds when we need them and when in flare of pain this can be continually but still as hoc.
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I love this app 💜💜💜
I love using this app and it's helped me ensure that I take all my medication at the right time. I like the fact that I can add my healthcare professionals on the app and assign medications to the, I also like how I can add my appointments into the app to keep most of my medical information in one place.
I would like to see a section added into the app for care plans and health information (eg health conditions that I suffer from, allergies & blood type). It would also be nice if the box for notes for adding appointments was bigger and allowed for the text to be on multiple lines and form paragraphs. I would also like to be able to add links to websites when adding contact details for my doctors and to be able to put a custom image for doctors instead of the preset avatars. I would also like to be able to search for a medication that's in my medication list instead of having to scroll to find it because I have quite a long list of medications. It would be nice to also be able to add a doctor or appointment from the + button at the top right of the screen that brings up the ”What would you like to add?” list.
I would like to see a section added into the app for care plans and health information (eg health conditions that I suffer from, allergies & blood type). It would also be nice if the box for notes for adding appointments was bigger and allowed for the text to be on multiple lines and form paragraphs. I would also like to be able to add links to websites when adding contact details for my doctors and to be able to put a custom image for doctors instead of the preset avatars. I would also like to be able to search for a medication that's in my medication list instead of having to scroll to find it because I have quite a long list of medications. It would be nice to also be able to add a doctor or appointment from the + button at the top right of the screen that brings up the ”What would you like to add?” list.
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Response from developer
Thank you so much for the detailed review! We really appreciate your great suggestions and I will be sure to share them with the appropriate team members. We are so happy to hear you've had so much success using our app to keep track of appointments, allergies and other health related information! Thanks again - Medisafe Team =)
