American Savings Bank Hawaii User Reviews

American Savings Bank Hawaii
American Savings Bank Hawaii
American Savings Bank FSB - HI

Top reviews

Almost complete

The ASB app feels secure, let’s me keep track of my current balance. Things it doesn’t do and should: 1. Show the last 60 days of activity, line by line 2. Provide a way to monitor, control and change fixed monthly payments. My social security deposit is always missing several hundred dollars, but the app offers no insight. In the Transaction area there seems to be a bug that has persisted since the beginning, it shows 4 old transactions from years ago, nothing for the last few years. No one is checking the software on a regular basis. Or reading reviews like mine.
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Almost complete

The ASB app feels secure, let’s me keep track of my current balance. Things it doesn’t do and should: 1. Show the last 60 days of activity, line by line 2. Provide a way to monitor, control and change fixed monthly payments. My social security deposit is always missing several hundred dollars, but the app offers no insight. In the Transaction area there seems to be a bug that has persisted since the beginning, it shows 4 old transactions from years ago, nothing for the last few years. No one is checking the software on a regular basis. Or reading reviews like mine.
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Disappointing,

limited features

Almost complete

The ASB app feels secure, let’s me keep track of my current balance. Things it doesn’t do and should: 1. Show the last 60 days of activity, line by line 2. Provide a way to monitor, control and change fixed monthly payments. My social security deposit is always missing several hundred dollars, but the app offers no insight. In the Transaction area there seems to be a bug that has persisted since the beginning, it shows 4 old transactions from years ago, nothing for the last few years. No one is checking the software on a regular basis. Or reading reviews like mine.
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Asb mobile banking by far the best out there

I like the American Savings mobile banking app. What makes it stand out for me is how you can see each transaction and it subtracts the amount of that transaction in real time so you have an up to date balance. Even when they show pending, your balance is what it shows. The pending transaction have already been subtracted from your total balance. I have accounts at other banks as well, I won’t mention any names, but they dont do that, and if you’re making a lot of purchases with your debit card and you have a couple bills that come out automatically each month, it’s very easy to loose track, if your pending transactions aren’t accounted for in real time, and god forbid all of your funds have been depleted, and you’re tapped out, but your balance shows you have funds, because the pending transactions haven’t been accounted for, and they don’t show each individual transaction, you unknowingly decide to purchase a $2 hot dog, they slap you with a nice little $30 overdraft fee, each time you do it. That is why I appreciate the ASB debit card system. That is actually the reason I use this bank. It’s the little things that can make a huge difference. Aloha
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It’s good for what it is now, it was better before

I check balances, make mobile deposits, like all other bank Apps, BUT paying friends used to be the best feature of the ASB App until they switched over to Zelle for that… and now there are daily/monthly limits you can transfer. :( which is disturbing for those of us who are married but keep accounts separate, that share in a mortgage payment which is a monthly transfer amount exceeding Zelle’s limits. So now I can never “pay a friend” like before, only my portion to my spouse for my share of mortgage & shared bills. I don’t want to use other Apps for this transfer to spouse… but you forced me too. Which blows considering how the government is now tracking those apps for 1099’s over $600 when sharing in a mortgage from separate banks accounts shouldn’t have to do so. ASB should go back to what it was before.
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Simple and easy to use

Great app, easy to use and always works.

App Developers - bug fixes in transferring money

I have two accounts at American Savings bank. Both checking. Both on the app. For the past several months to years, I have been able to transfer money immediately between the accounts, both checking, both within American Savings Bank. However, beginning this past week, my transfers have remained in Pending. On weekends and business days. None of the transfers have been completed. I have even attempted to cancel and reinitiate the transfers, yet nothing is happening. HUGE RED FLAG. I do not want to have to go into the bank to complete these transfers. What is the purpose of the app if none of the actions on the app are completed in a timely manner…
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Almost complete

The ASB app feels secure, let’s me keep track of my current balance. Things it doesn’t do and should: 1. Show the last 60 days of activity, line by line 2. Provide a way to monitor, control and change fixed monthly payments. My social security deposit is always missing several hundred dollars, but the app offers no insight. In the Transaction area there seems to be a bug that has persisted since the beginning, it shows 4 old transactions from years ago, nothing for the last few years. No one is checking the software on a regular basis. Or reading reviews like mine.
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Works as advertised

Works as advertised

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