Leave a Review Barclays US
Bank is a DISGRACE- take it from this CEO
I keep millions in my bank and credit union. I just have a small credit card with this company. I don't use this card as I have an Amex that I use for business. my card had $8500 of fraud charges on it and Barclays has done nothing to fix it. I've been paying it off in large chunks. Every month I pay a few thousand dollars on the bill and they gave me a late mark on my credit report. I paid the bill a month early and they penalize me. I sent a letter to their credit department and they have done nothing about it. My minimum payments are $100 on this scam that they ran on me and I have paid $1000-$2000 a month yet they gave me a late mark and ruined my perfect credit scor. Why can't I pay the bill a month early? I'm paying a $10,000 fraud charge with interest and you guys mark me late for paying a month early. These are the dirtiest most evil people in the banking space. Do not ever bank with these people. They are flat out evil.Show lessvinnie1975$
Developer Response
We're very sorry for your experience, and we would like to document your feedback. If you have social media, please contact us via private message on Facebook, or DM us on X formerly Twitter or Instagram. Alternatively, you may send us a secure message on barclaysus.com by selecting Contact Us at the top of our homepage. Thank you, Salah @AskBarclaysUS www.facebook.com/BarclaysBankUSBarclays are god awful!
The worst credit card company ever. I was alerted to potential fraud. Barclays cancelled my card. From November 14 I spoke to 8 different Barclays representatives. 4 promised my new card would be sent out. They checked all my details, then obviously, hung up the phone and did NOTHING. I was traveling and needed my card. I finally spoke to a rep, that told me all the prior reps had failed to order a new card for me. She ordered a card and had it mailed to me in Thailand. I received it yesterday, December 3. I tried to use it today and the morons at Barclays declined it, because of fraudulent activity. I am supposed to call them to sort out the problem. They have notes saying I am in Thailand. The people at Barclays can read the notes and see how much trouble they have caused me and still it goes on.
What a chronic bank Barclays really is. Representatives that are barely trained and without any ability to take responsibility for the job they are supposedly doing. In the meantime I am stuck in Thailand with very limited financial resources.
Barclays, you should be ashamed!Show lessBroetzman
Deceit
When I applied for the JetBlue credit card, I was very excited. During the process it offered a balance transfer, but I was unaware of the fee that I’m charged. I’m sure the website displays it, but it’s displayed in such a manner that it’s easily missed. As a consumer, I’m very mindful of how my money is spent but when I transfer the balance from another credit card, I was doing it so that I can push out my due date. Unbeknownst to me I signed up to be charged $500 for the statement balance transfer. I am disgusted with how this relationship with JetBlue credit card started. I would never recommend this card to anyone because the website is deceitful. I think it should be made clear that customers will be charged such a high percentage to transfer a balance. There is no incentive to transfer a balance.
What made it worse is customer service was not able to help with my innocent error. I have great credit but unfortunately they didn’t value me enough to credit me the $500 I was charged.Show lessDeceit on the website
Developer Response
Please accept our sincere apologies if we have fallen short of your expectations. We would like to document your feedback. Please contact us via private message on Facebook, or DM us on X formerly Twitter or Instagram. Alternatively, you may send us a secure message on barclaysus.com by selecting Contact Us at the top of our homepage. Thank you, Gigi @AskBarclaysUS www.facebook.com/BarclaysBankUS