Leave a Review Kentucky Farm Bureau
Much Improved
App now quite useful. Get docs, pay bills, get communications, etc.
One wish is that it allowed you to add proof of insurance to the Apple wallet.KY Mapper
Developer Response
Thank you for your feedback. We are working on updates to make the customer portal a native, friendly experience within the app instead of displaying the web interface.Ugh
Since the new update I can’t even log in anymore!!!! Ugh.goatsandchickens
Developer Response
What error do you get when trying to log in? For your account, we are taking you to the mobile version of the website. Are you able to log into my.kyfb.com from Safari?Doesn’t work in iPhone
I am able to log into myKFB with a desktop with no problem. The app and the website give me “unable to connect with API” when trying to access on iPhone. The app and mobile site are useless and have never worked for me.Numimaker
Developer Response
The app simply takes you to the mobile site for your account info. If possible, please send a screenshot of the issue to adam.rayborn@kyfb.comNeeds Work
Just joined. App won't let me back in after I just registered because "email / password" wrong. I don't see how, I copied and pasted my password from a password keeping App and I know my email. However, and on registering I explored the app. I filled out my wallet, checked my insurance cards. I noticed "Elected Officials" is out of date. About this time the app crashed and I was booted out.Show lessdmh7932
Developer Response
Thank you for your feedback. We are aware of the issue with elected officials and are currently working on a fix as well as enhancements to how you access your account. Currently the app just takes you to the web version of our customer portal but in the near future will provide users with a completely native experience within the app.Unrefined attempt at e-commerce
I like the insurance company, but trying to use this app is very frustrating. The functionality is very limited and the app isn’t very resilient.doesntlikenicknameifsinglestar
Developer Response
We are in the process at updating the functionality of the app to give you a more user friendly way of accessing your account information. The update should be available soon.Terrible App
App is very out dated. Push the wrong button to go back and you must log back in even though I never logged out.
Documents are a screen shot of the entire page your cards are on. Needs to be just the proof on insurance card. Some of the documents also give you the message...to protect our blah blah blah, only the names of insured can view or print the documents. I AM THE NAMED INSURED. Only person on the policy!
DELETED... won't get this app again!!Show lessSD#80
Developer Response
We appreciate your feedback. The app currently shows the web interface for your account and policy information. We are working on making that a more user friendly and native experience within the app.Much improved!
Quickly and easily logged in, viewed and paid my bill. What more can you ask for? 😁Brillyntdisguise
Awful
I’ve been trying to register for almost an hour. It won’t let me get past the birth date section. The format is so outdated. There are no examples, no assistance, no work around.
That’s just trying to get set up. I fear what the actual app. Is even like once, IF, I am ever able to access it!
Very frustrating.Show lessJolly228
This app is so outdated...
No Touch ID option, no ability to save your login info. No way to easily bring up your insurance card. This app is not user friendly and contains so much extra information that is totally unnecessary for its own customers. Why not make an app that is actually useful to those who use it??
Elementary kids are creating more intuitive apps these days. This is an embarrassment for Kentucky Farm Bureau. So far, the customer experience with them has not been user friendly to those it really matters to.
Seriously, please pay someone $1,000 to make this a useful app.Show lessBuckwheat409
Developer Response
We are currently working on bringing these features, and more to a future version of the app.Bad app
Too much junk information , too hard to access tiny cards . Geico has a great app , maybe emulate it. This is a terrible appMajak Genesis
