SeatGeek User Reviews

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Top reviews

LOVE

I LOVE THIS I was nervous the first time a year ago but it’s completely real tickets and buyers I’ve been to 6 concerts and THEY HAVE BEEN GREAT AMAZING. Prices fluctuate most of the time depending on who you are seeing tickets are on average 70-90 dollars for the back but I’ve gotten tickets close to the stage for good prices considering. Like I got front row seats to Conan gray for 320$ and yeah that is a lot but IT WAS AFFORDABLE I THINK and I got really close to the stage at a Seventeen concert for 220$( not GA)it was so worth it I could actually see their faces in detail and even got noticed a few times it was so fun. Same thing with Ateez which was 217$ for up front and that wasn’t GA. The first time I got tickets tho they were 370$ or something for all the way in the back so that’s proof that sometimes they can be over priced but still had a great time. Will definitely be buying more tickets. I do have to say that the fees can be a little outrageous but yeah 😍
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Awesome app

Must have app

Horrible Service

I have had the worst experience for a ticket app and I ended up having to buy off of Ticketmaster. I was trying to get tickets to Muse and Evanescence - two of my favorite bands that I not seen yet mind you - and I wanted to get the Diamond Deluxe package to get preshow and whatnot. Every time, and at this point it felt like I tried 20 times in combination of the app and website, “something was going on in the marketplace.” Every time I tried on the website - invalid address. I’m sorry, how is the house I’ve lived my ENTIRE LIFE an invalid address???? At one point I got a fraud alert on my credit card because of my constant attempts to get these tickets. I triple checked all of my info - all correct. I’ve tried seeing if I can contact customer service, but it seems like I can only get help AFTER I buy tickets. Went onto Ticketmaster to get general tickets - no issue.

I know Ticketmaster needs to be broken up because of being a monopoly, but you guys need to be more helpful if you want to be healthy competition in that market.
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Only in U.S

Only available to use if you’re in America, please expand to other countries like Australia!

Maybe better than Ticketmaster, but not by much

I thought I was getting a good deal selling my season tickets for the club we support on SeatGeek, because our club has an agreement with SeatGeek. It turns out there’s no price break and the buyer and seller are both getting fleeced by SeatGeek every time a ticket gets resold. They make a 35% spread on each resold ticket at my specific venue. That seems pretty steep, so I talked with 3 different customer service reps and none of them knew how the fees were determined or what the rate was supposed to be. You’re better off selling for face value on Craigslist or with your supporters group ticket exchange. SeatGeek marked up tickets I had priced low (I guess because they thought I priced them too low?) and they kept the difference! The app works really well at up-charging both buyers and sellers.
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Only USA

Only shows I’m the states.
Not everyone is from there. Put shows other places in the world cause you guys aren’t the only country

Parking Pass Not There

This is my first experience and absolutely horrible. A friend purchased a parking pass for an event and transferred to me. I received a text and a link. The link forces an install of the app which is fine, I get an approved message but can’t access the parking pass at the facility. Trying several times and with no success. Then spend an hour trying to contact someone. The app is the problem and no access to provide any feedback or support but here. Why would anyone waste their time with a company that doesn’t provide support for their software bugs. I got turned away from the facility which we paid a premium for and had to search for parking and pay again. I deserve a refund and someone from this company acknowledging the problem and working to understand and fix…..
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SeatGeek

Good app! It works well with the iPhone app too but it is a little slow and slow at the same times so it doesn’t have a ton to play on it and I think it’s just too fast to use the phone and it just takes up too many time and it takes a lot longer than it needs it for the iPhone to work properly so it is oa good to use the mobile phone and it is not too hard on you to use the iPhone to use the app but you need it for the phone to use your iPad Air and you need the iPhone and you can use it on a phone to use it to work with the phone!!!!!!🤞🦃🦿
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If there was less than 1 star option’s, I would use it

I initially bought tickets months ago. When the day of came I realized the tickets were never sent. I communicated with customer service that I never received them and I had to drive from out of town to see the concert so I didn’t want to show up empty handed. I was informed to wait until 2 hours before the show, which I did and still no tickets. After waiting on the phone for about an hour I was informed that not only did the initial tickets not show up, I wasn’t getting replacement tickets. After a back and forth I was finally given replacement tickets but when I finally showed up to the event, the seats were in a completely different area than I hoped for and nowhere near the area where I initially wanted to see the show with my daughter and sister. Our experience was completely ruined and this was my first and last time using Seat Geek. I don’t understand how I can be sold tickets that were never given to me and there weren’t any vetting process to ensure my purchase was secure. On your site it says our tickets are guaranteed after purchase. I was told you guys would pay the difference between the tickets I bought and the ones I was given but I absolutely do not believe the quality of my seats were worth what I initially purchased!
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Phillies World Series tickets

I give 5 stars because I’m in love with the site, I also am going on a limb and hoping that military personnel and veterans are treated correctly fairly and can be helped out when purchasing. I lost all of the World Series games because of GovX making a mistake and I nstead of opening an email with my tickets it was a refund for my ticket purchase at the beginning of the playoffs. I am now back in Philadelphia. My military time is done and I have to be at the VA hospital every day for treatments. I purchased season tickets for the Sixers which I’ll be using your sleep when I can’t go to games. But I cannot believe is it Phillies tickets are being sold 10 times the face value, not to mention the box office don’t even give you a discount for military during the playoffs but if you go in the shop 25% off merchandise. Who knows how much time I got left on this earth Love her once I’m home to see a World Series, Now I can’t take my kids to see history because thats a years mortgage if I buy 4 tickets standing room which I can’t even do that long , but don’t become StubHub because I have enough connections in sports to take over all the agencies that are robbing people they got them where they are today. $108 yesterday if you got picked out of the raffle! Ten Times over face value, 3 Lakers tickets, three warriors tickets , make an offer
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