avianca User Reviews

Aerovias del Continente Americano, S.A.

Reviews Summary

🎉

This app hasExcellent customer service

🛫

This app hasEfficient and welcoming

🤖

This app hasHelpful notifications about flight status

🎨

This app hasImproved app design and usability

💺

This app hasComfortable seating and clean aircraft

🐛

This app hasBuggy and glitchy app

🔒

This app hasStrict security requirements that block access

🤖

This app hasLack of human support and reliance on automated systems

🔍

This app hasDifficulty finding and managing flights within the app

🛒

This app hasIssues with adding baggage, seats, and other services

⏰

This app hasLong wait times for customer service

🧳

This app hasProblems with lost or delayed luggage

💰

This app hasUnexpected charges and fees

Cant login
Pretty bad app. Can't login to my amigo account. Or check a booking. Or change my location.
pukoh
8 years ago
Can't save LifeMiles login details
It's a very average app compared to competitors' apps. When you want to check in you are directed away from the app to a site where you have to enter your flight details. Surely there is a better way? What I find most frustrating about the app is that it doesn't save your frequent flyer details which means you have to type these in as well every time.
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ShaqD
9 years ago
Very Disappointing
Why do I have to enter my details every time I want to check something. Can I just enter my miles number and the app remember my details as other apps do? Where is the passbook functionality?
Carlos ADM
9 years ago
Passbook functionality nonfunctional
Disappointing that the passbook feature doesn't work :(
towersofbass
10 years ago