EGYPTAIR User Reviews

EgyptAir Airlines

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Doesn’t work

We have a flight this month with this carrier. The app doesn’t load. For days I’ve been getting a message that says, “something went wrong please try again later”. I’ve tried deleting the app and reinstalling it. Restarting my phone. I have an iPhone 14!

None of those methods work. We’ll try to use the website to check in and will definitely be printing our boarding passes.

To other buyers, don’t think you have an app to use. I would never rely on this app.

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SCTraveler1

a year ago

Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, please feel free to give us your valued detailed feedback to webbookingsupport@egyptair.com with any further comments, concerns, or suggestions you wish to share. We would love to meet your valued desires.

Error

Cannot open app on phone error response deleted app and reinstalled same issue tried different days

SBEgypt

a year ago

Response from developer

We apologize for the inconvenience. We request that you share your booking details at webbookingsupport@egyptair.com and we will definitely look into it.

Entering my info every time I start the app?!

It is the only app in the world maybe nowadays requiring your login and data every time you use the app! Also the upgrade bidding page, it just hangs, no error messages or anything. Just hands and you can’t do anything but close the app and restart from Zero. Every time.

S Khaled

a year ago

Response from developer

Horrible app

Since months and I can’t login to my account and every time I call the customer service they say ‘system is updating’!!! Can’t believe a company like Egyptair is having such an app! Big shame!!

When I try to login to my account from the app is keeps loading and I am never logged in.

User 2875

2 years ago

Response from developer

We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at webbookingsupport@egyptair.com.

Crap

I don’t know which is worse. Their app or their customer service

Alexruss76

2 years ago

Response from developer

Way below the mark !!!

Egyptair is a huge organization. This app is a sore.
It really doesn’t work and must be redesigned by professionals who fully appreciate seamless functionality.
For five days I’ve been getting a “ EGYPTAIR PLUS is currently unavailable. Please try again shortly “
Message. Otherwise, just the circle of death.
I am proud of our national airline, I expect better !!

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طارق خيري

2 years ago

Terrible

A waste of time. Shameful. The whole idea of an application is ease of use. An application must be Easier and quicker to use than website or even telephone. You missed this point and your application is therefore a total failure.

Tippo-Sultan

2 years ago

Cant get mobil boarding pass

App crashes everytime try to view mobile boarding pass

irman925

2 years ago

Poor quality

Allow app to remember credentials. Everyone else does!

markgfletcher56

2 years ago

Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We'll work on it.

Terrible application

The egyptair website claims that the application is rated 4.1, even though the apple app store gives it a 2.3. The interface is bad, it’s slow and lags and glitches more than often, which was vert frustrating. No care has been put in this application, it doesn’t seem like Egyptair really wants to put any effort in it.

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