Poor support. Lost issues
I paid a yearly subscription and also bought some back issues but after a recent upgrade I lost everything. I've managed to get my subscription issues back after having to email support 4 or 5 times, but that took over a month to sort out. As for the back issues, I've given up on ever seeing them again.
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Too slow
The download is very slow, often stops in the middle, it asks 3 or 4 times whether one wants the audio downloaded as well. The main problem is that one has to download the purchased issues again and again. Every time, it is necessary to restore the system on an iPad or iPhone, one has to re-download every issue one by one. Then every time one issue gets stuck, the only solution is to delete the app and re-install. This happens regularly, then it is necessary to re-download all past purchased issues, one by one, very slowly ... I am seriously considering whether is it worth it and I have not yet purchased the last two issues, solely because of these frustrating problems.
Update: I downloaded an upgrade on my iphone4 and I have lost past issues of the pianist. It says it has restored the purchased issues but it has not. I am definitely not buying any more issues.
Update: I downloaded an upgrade on my iphone4 and I have lost past issues of the pianist. It says it has restored the purchased issues but it has not. I am definitely not buying any more issues.
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Full of good tips and insight
Easy to navigate, would like to be able to save the scores though.
Learning piano? This is a must read
Especially now that the new tablet edition has arrived making the magazine more intuitively usable on any tablet device.
Shameful Incompetence
I would call this a ripoff, but I don't think it's their intention to take money for nothing; they just didn't bother to make it work, and then do nothing to fix it. The magazines don't download. One of the other reviews says it takes days; I admit I haven't waited that long, and don't plan to. I requested help a year or so ago and never got a response. Take the money and run appears to be the plan.
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Great magazine with excellent video classes, but canβt print scores
Wonderful magazine. Video lessons are excellent. full of scores. One of the main reasons to get Pianist magazine is to get and play the sheet music. Unfortunately, there is no way to print the scores from the iOs device. Unless you can read and play from an iPad,you might want to get the paper magazine instead. Of course, you can find many classical scores elsewhere.
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Great magazine but playback needs work.
Both the print and digital editions of this magazine are fabulous. However, playback of the sheet music in the iPad version needs work. Currently, the play button for each score only appears on the first page of each piece. Changing pages stops playback, and so it is impossible to follow along to the playback with the sheet music.
If the playback simply did not stop when the page is turned is a sufficient fix. Giving transport style control would be the next level.
Thanks.
If the playback simply did not stop when the page is turned is a sufficient fix. Giving transport style control would be the next level.
Thanks.
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Content is tops, but electronic delivery is lacking
As a professional piano teacher, I love the magazine and have read it both in print and with the app. It is interesting and informative for pianists who are playing at an intermediate or advanced level and includes plenty of scores to play and advice on how to learn them. The magazine itself gets five stars. There are are a few things lacking in the app version that keep it from earning full stars in my opinion. First is that the print edition includes a CD with recordings for each of the scores plus a few extra tracks. The app only includes recordings for the scores included with a play button on the top of the first page of the score and - very frustratingly - stops playing when you turn the page, making it impossible to follow the score while listening. The scores are all lumped in the middle, which works well for removing that centre section in the print version, but for the digital edition it would make more sense to put the article on how to learn to play the piece right with the score so that flipping back and forth between the two isn't such a chore. I'd also like to be able to use my Airturn for turning pages. There is a lot more that could be done with dynamic content and links within the digital version as well. Still torn about whether I would rather get the less expensive digital edition (it's a UK based magazine, so getting it across the ocean apparently isn't cheap) or the more expensive but easier to use print version.
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Doesn't recognize previous version of app or downloads
How dumb can an app be? This new version of the Pianist does not recognize that the previous version exists on the iPad nor any of the previous downloaded issues with all their media. So you have to download again and delete the previous versions separately! There are no instructions suggesting any other way! Pianist, you can do better!
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Nice but needs better download speed
I like it once it is in my iPad, but the download speed per issue is dreadful. If I want to open an issue over the weekend, I better make sure to start downloading by Tuesday to make sure I have it by Saturday. And while the issue is being downloaded, forget using the iPad for anything else. I do not know if it is an Apple issue or a Pianist issue, but none of the other apps take this long to download, even when they are twice or thrice the size.
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