Great App but too many bugs lately
We love this app so much, we’ve had it for almost 2 years now and my kiddo absolutely loves it and has learned so much and I love as a parent that it grows with their knowledge. So if you happen to have an intelligent child that learns at a higher level than their age group, it doesn’t stop or stunt their progress like other learning apps that keep them in their age groups regardless.
The cons to this app is unfortunately as of late, now that their trying to “fix bugs”. My kiddo hasn’t been able to successfully get into his learning for the past 2 months and our annual plan is supposed to renew here soon so I’m not sure if to keep it or not as we haven’t been able to use it and has been starting to feel almost like a waste. :/
Please fix these issues as soon as possible, my kiddo has been working so hard on his learning outside of this app but with his adhd this has been the best method we’ve found so far that he can hyper focus with and stay up with his skills and not fall back.
The cons to this app is unfortunately as of late, now that their trying to “fix bugs”. My kiddo hasn’t been able to successfully get into his learning for the past 2 months and our annual plan is supposed to renew here soon so I’m not sure if to keep it or not as we haven’t been able to use it and has been starting to feel almost like a waste. :/
Please fix these issues as soon as possible, my kiddo has been working so hard on his learning outside of this app but with his adhd this has been the best method we’ve found so far that he can hyper focus with and stay up with his skills and not fall back.
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Response from developer
We are so sorry to hear this, but we are here to help! Please reach out to our Member Experience team at support@learnwithhomer.com.
Slow and certain games don’t load
It used to be better but I’m finding a lot of games do not actually load and will just automatically give a medal to the player without having achieved anything. Waste of money.
Response from developer
We are so sorry to hear this, but we are here to help! Please reach out to our Member Experience team at support@learnwithhomer.com.
App keeps logging me out
The kids love the app but I don’t. The app keeps logging me out without saving password and when I request a new password I do not get the emails.
I have just received an email to unsubscribe before payment is taken for another year but I can’t even log in to cancel yearly subscription.
It’s very annoying. It does this too frequently.
I have just received an email to unsubscribe before payment is taken for another year but I can’t even log in to cancel yearly subscription.
It’s very annoying. It does this too frequently.
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Response from developer
We are here to help! If you could, please write to our Member Experience team at support@learnwithhomer.com.
Good content, poor customer service
My children used to love this app, so if you’re happy to pay for a subscription I’m not saying it’s not worth it. However, I purchased the app outright and now can’t gain access to it as it later moved to a subscription service. I feel a bit ripped off as I think that when you’ve bought it outright, it’s yours to use. Now I can’t gain access to any content (not even the content I used to be able to access, which is all I want to be able to use) without paying for a subscription. The troubleshooting on the website is terrible too.
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Response from developer
Hi there, for assistance with your HOMER membership please reach out to our Member Experience team at support@learnwithhomer.com and please include the email address your membership is under. They will be better able to assist you with any account issues you are experiencing. Thank you for your efforts!
Too easy for my 7 year old kid
I tried to make the app harder for my 7 year old but it keeps on saying she is at the right level (although she has mastered all exercises.
My 4 year old is doing great.
My 4 year old is doing great.
Perfect for Pre-K and Kindergarten Readiness
As a busy mom, I am so grateful for the Homer app! My daughter asks to have iPad time for Homer specifically. Before school let out, I was given a list of areas that my Naomi needed to work on prior to school starting in the fall as determined by her teachers. Homer actually gave a quick pre- assessment questionnaire in order to make a targeted learning path for her— I was so pleased to see that the path they created for her was exactly what her teachers said she needed to practice. There is a good mix of engaging reading and writing practice and Naomi is able to navigate with little to no help from me. Her brother (8) actually likes to do the work with her sometimes, laughing alongside her to the funny stories and cheering her on when she does the practices correctly. As a teacher and mother, I highly recommend!
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Response from developer
Thank you so much for taking the time to share your experience! We are so happy to hear that you are enjoying HOMER Learn & Grow.
Taught my under two year old her alphabet
During the last year we were all sick on quarantine, and in desperation gave my under two toddler an iPad with homer on it to buy us a bit more time to sleep.
She loves it. But more than that, the next week she climbed onto my lap and accurately identified a quarter of the letters on my laptop 😯we had not been working with her on them at all previously, so she had to have learned from the app. Now several months later, she knows all her letters, including some lower case. She can identify numbers too, and can accurately count objects in groups.
Homer really helped our inquisitive baby get a head start on learning!
She loves it. But more than that, the next week she climbed onto my lap and accurately identified a quarter of the letters on my laptop 😯we had not been working with her on them at all previously, so she had to have learned from the app. Now several months later, she knows all her letters, including some lower case. She can identify numbers too, and can accurately count objects in groups.
Homer really helped our inquisitive baby get a head start on learning!
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No diversity
There is a complete lack of diversity. There’s plenty of “majority” representation, but very little for any marginalized groups. There are significantly more talking animals than people of color and the general “holiday” section is almost completely US based or Christian holidays. Only 2 holiday videos show any diversity, for hanukkah, but it’s clear watching them that they were written by a person who has never celebrated the holiday themselves. I emailed the customer service team and was told they’re “still working” on their commitment to diversity. Still working?? This app was released in 2013, if they haven’t figured out by now how to honor that “commitment” they aren’t even trying. I also asked if there was a way to opt out of the religious content, since it’s only focused on one religion, and was told no. We cancelled because I don’t give money to companies who only pretend to care about diversity and inclusion.
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Love Homer!
I have taught 4 of my 5 children how to read. My youngest had not picked up on it very quickly. By Christmastime, she still did not know her ABC’s well, and was not doing well with reading. I was unsure of what to do next, but knew something different needed to be done. I decided to try Homer. It has been the best thing we have ever done to help our youngest in her early education. After using Homer for 2 months, my daughter can confidently say and write the alphabet in order. She can also read many sight words and sound out many others. She is not only learning so much from this app, but she loves doing it. Even at night she wants to do her “school”. Homer has been such a God-send to us.
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Just realized that I have been paying a monthly fee for two months for nothing
I first saw this app through a Carter’s shipment ad and installed it on my daughters iPad to try (There should be a trial period according to Carter’s ad, may be 2 or 3 months) We tried the entire day (because this would be her first app, so she insisted quite a lot) but this app was never opened so I found another one for my daughter. I had no idea how much this app or what would be the trial term, but since we tried all day that day and could not be successful, I just gave up. Today I realized that this app is making me pay a monthly fee of $9.99 since two months😳 We have never opened the app, never been able to use, even for once, and paid all those money! My suggestion to all future customers would be to go to their settings and cancel their subscriptions in case that they will face the same problem as we do. Apple chat support warned me that it is not enough to delete an app if it is a subscription even during the trial period. Sorry I am not an insider since I have never been able to use the app but I also don’t believe that I am the only person who faces a such problem so wanted to warn you all.
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Response from developer
Thank you for your feedback! Currently for our members to enjoy continuous HOMER service, all of our memberships automatically renew. We try to make this as clear as possible both during the purchase process and in our Terms of Use. We apologize for any confusion or frustration the renewal charge caused. If you need additional assistance please reach out to our Member Experience team at support@homerapp.com.
