Harmony® Control User Reviews

Top reviews

Works well for me

The reviews almost scared me away. I’m glad that I went ahead and tried the Hub. It’s worked well with every product and activity that I’ve tried. My recommendation is that it’s definitely worth trying as long as you get the Harmony from a source that has a straightforward return policy.

For the most part I’ve been able to put away my product remotes and only dig them out occasionally. In some cases I will launch an activity through Harmony and then switch over to a dedicated app to continue. Sonos is an example of that. Hue lighting is another example. On the other hand the Harmony control of Roku is much better than the Roku app. I consider app switching to be so easy that it can’t really be thought of as an inconvenience.

The Bluetooth control of a laptop is incomplete, which isn’t surprising, so I’m still figuring out different uses with that part of the app. It’s another situation where I use Harmony to launch an activity and then switch to another app, such as JRemote or Splashtop to continue.

My typical use is to have an iPad and a wireless keyboard, with trackpad, as my controllers for an extensive entertainment network. For now everything is working even better than I ever would have predicted. I do understand the frustration from people who are having problems. I’m glad that I’m not having those problems in my system.
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Worst app ever

Wow this app doesn’t work at all. They released a new version recently and it’s still not working properly on iOS 11. Love the remote but the app version is deceiving

Response from developer

Hi patbeaud, please accept my sincere apologies for the inconvenience caused. I'd request you to email your Harmony login id to harmonyteam+ios@logitech.com and provide more information on the problems you're experiencing with Harmony after this update. We'll work with you to resolve your issue.

Very good

I bought the Smart Control hardware and set it up with the app on my PC and my iPhone. It was fairly easy to set up because all of my devices were known to the app. I didn't need to 'learn' any commands. However, I moved to the Harmony from the Red Eye hardware because the Red Eye IOS app is 32 bit and IOS 11 will no longer support 32 bit apps, and the company went TU, so updates will be forthcoming. I do miss a few things the Red Eye had however. The set up was via a web page, just like routers have been doing for ... forever. If Logitech was smart they would switch to a web page set up. It is far easier to maintain than multiple apps for multiple platforms. Also I miss the ability to connect to the hardware via IP address from a web browser and have the same control screen as on my iPad or iPhone. Red Eye also had a scripting language that allowed finer control of your devices. That was an awesome feature. In conclusion, Red Eye is a superior device and app and it's too bad it will no longer work under IOS 11. The Harmony is adequate.
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Great but...

If id have reviewed this app on the 1st few days of using it I may well have given it 1 star however when you figure it all out and it takes a while everything ends up working just fine. Aesthetically it needs looking at and could do with some interactive graphics like when you tap on favourite channels would be nice if there was some visual acknowledgement that you've tapped the channel you want or an audible click. One side effect of this app is it now makes my Harmony Elite redundant.

Now after a few months of use: CRAP!!!
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Too slow

Takes to long to connect. Need to be as fast as dedicated remote

Broken Feature(s)

In a previous version of the app you we able to group philips hue light and set brightness levels etc within the app and for different scenes. Logitech have removed/broken this feature and now you can't do this. What the hell guys? This feature was awesome and actually really useful, why would you remove it?
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Back to great

Well done Harmony for listening to the reviews after the last 'upgrade'. The latest version is FAR better and, better yet, works seamlessly. A resounding success.

TERRIBLE INTERFACE!

the older versions are better. Why did you change it?! The new one looks so tacky!!!! Terrible! Extremely terrible!!!

Not working with iOS 8

Please fix

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