Swagbucks User Reviews

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  • Do not use the app

    The app has a lot of bugs. Some surveys do not load properly and do not align on the screen so you have to just tap and figure out how where it ends up. Some are so bad that I get most of the way through and can not complete the survey so I do not get the points. Some days it is extremely hard to qualify for surveys and some days it is much easier. It is also extremely frustrating when you are 15 minutes into a 20 minute survey and then suddenly do not qualify for that survey. The times that are listed off to the side of the survey are also very misleading. I do use my account on the website and do much better. I have done this for about two months and do not even have 1500 Swagbucks so patience is the key. I usually just do the surveys while watching tv. I have yet to redeem and can update my review when I do that. One thing that is nice- you can have a small amount of swagbucks and still redeem for gift cards.
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  • There needs to be clearer guidelines on being DQ’d from surveys

    Overall, I like this app more than other survey apps I’ve tried. But Swagbucks has the same issue that the rest of them do, and that is allowing surveys to disqualify you from participation after answering page after page of relevant information and entering in all of your demographic information.

    I’ve had plenty of times where I feel like I’m almost finished with a survey, only to be disqualified. Let’s say a survey says that it should take 15 minutes to complete, and after 10 minutes of answering questions you get booted out; that’s when I feel taken advantage of. The good surveys will DQ you after only a few questions at the very beginning. The bad ones will ask you 20 questions about your knowledge on a subject and how you feel about 10 different people/brands, get all of your demographics, and then DQ you. It’s very frustrating, and typically leads me to close the app.
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  • Scam!!!!

    When you signup and start earning and setup your goals you’ve started Swagbucks. But take words from someone who has been on it for years. I finally reached my goal of 25$ PayPal. So I decided to redeem it. Later that day I checked my account and I got logged off. They deactivated me. Normally this happenes when you cheat or something but I’ve never cheated and I’ve answerd the surveys correctly trying to reach their support and I’ve been waiting for over 3 days total scam.
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  • Good if you have time and patience

    I am visually impaired and while the app is infinitely easier to use than accessing the website from my PC, I still find that accessing the website from Safari on my phone is the easiest way for me to complete surveys. The app is a close second, but I’m able to move around a little more quickly on the website because I don’t have the buttons at the bottom to interfere with my navigation.
    I mostly do surveys because videos don’t interest me much and the shopping opportunities are better with a different app, but there are usually plenty of opportunities to earn points with the surveys so I have been very happy with that. While getting one or two points here and there if I am unable to complete a survey doesn’t sound like much, they do add up and compared to a lot of other panels I’ve tried, makes it worth my time. I only wish there was a way to report accessibility issues when I encounter a survey that I am unable to complete because I hate the appearance that I am just abandoning surveys when there is actually a good reason for doing so. As long as you understand you’re not gonna make a lot of money, it’s an easy way to get some extra shopping money and you’ll enjoy this for the most part.
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  • You really do earn money, but...

    I’m used to doing surveys online, they always take a long time for little payout but I’ve redeemed quite a few gift cards over the years. My issue isn’t with Swagbucks, but the app itself. At times the surveys don’t load completely so after spending 25 minutes on a super detailed survey, I can’t continue because the buttons or options don’t load enough for me to answer or click “Next,” so I lose out on all that time and a couple extra dollars. Also, if my finger happens to slip and click one of the tabs in the app (which you can’t get rid of and are always present at the bottom of the screen), then I lose all my progress and I get kicked from the survey altogether. Just a few things I’d like to see fixed and would make the user experience much more satisfying.
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  • Garbage

    I can’t sign in
  • Takes a while but worth it

    I think it’s great and have personally made 50$ on it
  • Decent app but the best help service!

    App is okay, definitely has its flaws but is good enough to use for gold surveys along with the browser version for peanut lab surveys (doesn’t work in app).
    But I wanted to write this review because of the amazing help service they run. The discover apps/offers section of the site very rarely credits you for completing an offer. I’ve seen a lot of negativity about this online but all you have to do is submit a request and you’ll be credited within 5 minutes!
    Couldn’t fault them on the speed of crediting and reply’s to any help centre requests.
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  • Swagbucks

    This app won’t let me sign in because it always says that my email is taken and I made a new email and it said that it was taken, and I stated typing in a bunch of random letters and made a randomly password and it still said that the email was taken and that’s how I found out how fake this email is.
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  • Don’t Do It!

    I have literally spent HOURS doing surveys. HOOOUUURSSS. Maybe 3 gave the points it said it would. Instead you subject yourself to a ton of questions only to receive the message, “Not every survey is a winner. Here’s ONE POINT for trying” or something close to that. An enormous waste of time. Still cannot even get close to the minimum amount of points to receive the advertised bonus. Yes, I’m reading all the questions and answering honestly. I’m not just clicking anything and being dismissed. But it seems after answering so many questions, nothing about my answers qualifies me to get points. It also does not track, notate or remove the ones you have already completed. So I have also wasted a ton of time doing the “qualifying” questions before the actual questions, only for it to tell me I already did this survey. Poorly organized. Poor consumer experience. Appears only to be for data mining as it is near impossible to get enough points to actually get a reward card.
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