Improving - just add Passkey Login!
One more thing.. the password generator needs easier access and more options. I use to to generate passwords for other people (so copy and paste) so it’s good but not as good as LastPass for example.
Response from developer
Hi! Thank you for your review! We'll be looking into adding passkey support for Proton accounts in the future. If you have any additional suggestions, feel free to contact us at https://proton.me/support/contact to let us know. Edit: Thank you for the follow-up! We've shared your suggestion internally for future consideration. Stay tuned for updates!
Early adopter noticing the incremental and gradual improvements over time
Keep up the great work guys!
The account does not work and there is no refund of the paid money
Addition: the money was never returned, they wrote that the money would not be returned. Tip: do not buy a long subscription. $191 was not returned, the account is blocked.
Response from developer
Hello Roman! As per our terms of service, you may cancel your subscription within 30 days of the initial purchase and receive a refund for any unused portion of the service period: https://proton.me/legal/terms. If you're eligible for a refund, our team will assist you accordingly. Could you contact us at https://proton.me/support/contact or if you already have an existing customer support request submitted, share the ticket number with us here so we can help you accordingly?
Love it
So smooth
Apple's Monopoly is ruining tech
when I click on a empty text box to add a password, the Proton Pass app is never an option. Apple is continuing to ruin their reputation, and the trust of the users that have put them in the position they are in over the past few decades. I personally will never trust Apple again.
I called for help twice
Response from developer
Hi! We're sorry to hear that. If you've submitted a customer support request, please share the ticket number with us here so we can track your case internally. If you haven't reached out already, please contact us at https://proton.me/support/contact. We'd be more than happy to help.
Good but still missing core capabilities
No Safari browser extension or desktop support, lack of support for generating items like security questions, no identity support or support for things like ssh keys. There’s a way to go before this is really a viable replacement to other platforms.
Response from developer
Hello! Thank you for your review. A Safari extension is coming soon. We're also working on a macOS app. We'll document your suggestions internally to help with prioritization when implementing new features. If you have any additional suggestions on what we can do to improve, please feel free to contact us at https://proton.me/support/contact to let us know. We always appreciate our community’s input.
No cards, no addresses, extra ram usage
Only extra feature is the anonymous email support
Gui animations feel slow
Feels less secure: vault doesn't autolock on desktop browsers, so it's not even locally encrypted?
Response from developer
Hello! Thank you for the feedback. We've shared your suggestions internally for future consideration. Could you please report these issues to us directly through the "Report a problem" feature in the app menu so we can look into this?
