Proton Pass User Reviews

Reviews Summary

Top reviews

Great Password Manager

This app does everything that I need it to and works consistently across both of my (different os) devices while also being pretty trustworthy and secure. That makes a difference for me. Simple, easy to use, works, and proton has more scruples than many companies in this space. Highly recommend.

Amazing App

Amazing app so useful and secure, unbelievable easy to use great team and passionate to end to end encryption logic and philosophy.

Brilliant password manager

I have the paid version of Proton Pass via Proton Unlimited. Fully featured password manager. Love it. No need to look any further.

My only advice is, rather than paying for a single Proton product, look at Proton Unlimited. It has all the tools necessary to massively boost your privacy online.

Itโ€™s likely that youโ€™re already paying for other services provided by Proton Unlimited. How much could you save if you cancelled those and moved to Proton Unlimited?

In my case, cancelling my old VPN subscription paid for my entire Proton Unlimited bundle, which includes VPN, email service, email alias service, calendar, password manager, and cloud storage/drive.

I use most Proton apps every day. And I can trust that the company will never sell or improperly use my data (like most other email/calendar/drive providers). Best thing I ever did.
Show less

Bugs remain long after they are reported.

Nice idea, poorly executed.

Donโ€™t rely upon it until bugs are fixed.

Response from developer

We're sorry to hear about your experience. Could you share the ticket number of the bug report you've submitted so we can track your case internally?

Great, but no MacOS app available

Works well as an iOS app, but no MacOS app available yet. Therefore, cannot really use it yet. Looking forward to getting the MacOS app.

Nice work Proton

Really like the Proton collection of apps as an alternative to gmail, however I do wish the software team would add Face ID and pin security to this Pass app.

Response from developer

Hi! Thank you for your review and feedback! You can already add FaceID or a pin lock on the Proton Pass app. To do so, tap on your account in the lower right corner, under "Security" tap on "Unlock with" and set your preferred method of unlocking the app. If you need further help, or if we've misunderstood your request, please contact us at https://proton.me/support/contact to let us know.

features I would love to see added:

1. I would like to be able to switch the email associated with the throw away alias.(currently cannot do this) 2. I would like to be able to create an email Using a generated alias associated to a durable email address(some times you have to contact companies with an email and I am forced to have to provide one of my durable email accounts). 3. An improved interface would be appreciated for IOS users. as it stands now, all my notes, logins and aliases are listed in a column format listed under "personal". I had to create the Folders for each of the services to reside in. I.E. when creating a note, I also had to create a note folder. This was an issue initially because I assumed these items would have been categorized, but that wasn't the case and then there was no way for me to copy Title and Info to re-direct into a proper designated folder causing me to re create info and then deleting info just so I could navigate quickly through notes. Instead of a new interface, and option to search, notes, aliases and logins would be useful as opposed to the current, a-z,z-a newest to oldest, oldest to newest concept.
Show less

Response from developer

Hi there! Thank you for your rating and review! We've noted your feedback for future consideration. If you have any additional suggestions on what we can do to further improve, do not hesitate to contact us at https://proton.me/support/contact to let us know. We always value our community's input.

Best keep safe Iโ€™ve had

Amazing protection and I love the bundles

Fantastic!

Love this app. The user interface is beautiful and user friendly. Not only can you use it as a secure password manager, it also offers a password generator, email alias, card data storage and a section to jot down pins and codes. Proton- through their high quality products and services, and their commitment to privacy- has earned my loyalty as a paying customer. Worth every penny! (NOTE: I should specify that this app alone is free and that I am an existing Proton customer via their other services, i.e. Mail, Calendar and Drive)
Show less

Love it!

I love the hide email feature. I appreciate that I could import passwords from a different product seamlessly. I had trouble doing that with the last password manager I used and it was a huge pain.

It offers 2 step authentication for added accounts. It doesnโ€™t seem safe to have that feature in a password manager, but itโ€™s convenient for those that donโ€™t mind have that bundled together.
Show less

Response from developer

Hi! Thank you for your review and rating! We'll share your feedback with the team for future consideration.

Alternatives to Proton Pass