True Finance User Reviews

True Finance: The Money App

True Finance LLC

Finance

Reviews Summary

Positive highlights

🔍

This app hasComprehensive financial management

📈

This app hasHelpful credit score tracking

💰

This app hasConvenient cash advance feature

🤝

This app hasGreat customer service

🚀

This app hasFast and easy to use

🌟

This app hasPositive user experiences

Negative highlights

⏱️

This app hasSlow cash advance processing time

🔒

This app hasLimited access to premium features

💰

This app hasUpfront subscription fees before eligibility check

🚫

This app hasCompatibility issues with certain bank accounts

🤔

This app hasUnclear eligibility requirements

🔁

This app hasDifficulty in cancelling or getting refunds

Top reviews

Most RecentHighest RatedLowest Rated

True Finance

Since I bank with Chime I can’t look to receive a cash advance. Whether a bank is brick and mortar or an online bank doesn’t change the fact that they are banks. There is nothing different between the two and the fact that companies like True and many others make it seem like there is, only hurts the consumer at the end of the day. It’s a joke how Chime or Varo and others can’t be used. What makes Chime different from Chase or Wells Fargo or Bank of America?

Show less

Rock33193319

2 months ago

Response from developer

Sorry we do not support Chime, Varo or PNC at this time. We highlight this during onboarding.

5star

True has been a good cash advance and helpful during your useless times

Quanzo5

2 months ago

Response from developer

Thank you for using true! Welcome!

advance/earn

It’s pretty cool, but you know Darren times they always change things which now you can’t take anything out they only do one every 48 hours instead of $10. You can cash them multiple times they change that which is dumb but other than that, I mean, it’s a pretty OK app I guessbesides that I mean it’s always changing rules to making things worse but

Show less

Fuzman89

2 months ago

Response from developer

Thank you for your patience we are fine-tune out earn tab payouts. happy to see you are earning more than $150 in the new earn tab ⭐️ Currently only $150 could be withdrawn every 48 hours. This is subject to change.

Very Thankful

After paying for the membership I was able to take out $25. Every little bit helps.

Deana Jackson

2 months ago

Response from developer

Welcome to True Finance Deana! Make sure to try our new earn tab.

Bad service

DO NOT GET THIS APP!! i have been trying to delete my account from this app and they make it impossible, the chat takes 2 - 3 hours to respond and never respond back again, and when they do respond they give me steps on deleting it in the app which does not work.

Joe639!

2 months ago

Response from developer

Hello, you can find the answer to this question in our FAQ. Simply; Step One: Log into your account. Step Two: Click on the spinning wheel icon at the top tight corner of the page. Step Three: Click on the pencil icon on the top right corner. Step Four: Select "Delete Account," and that's it!

No help loans

These loans are no help. They are $35 or less. What are you supposed to do with that? then you guys automatically assume that because the most deposited early does not mean that that’s my payday, so if I don’t get paid on that date, then now I have another issue.

Trinarober78

2 months ago

Response from developer

Sorry we were unable to assist you with the amount you needed. Our cash advance product is up to $100 based on approval.

Terrible app/company

They don’t respond to messages when you need assistance. I read some terrible reviews but tried them anyway. Everything those terrible reviews said was accurate. They are simply out to take your fee first. With no refund option and no communication. Don’t waste your money or time with them.

Tlane300

2 months ago

Response from developer

Sorry we were unable to assist you. If you were not approved for an advance - We always refund the customers who sign up for our Premium features and are not approved. If you have yet to receive your refund please contact support at contact@jointrue.com In the meantime see our NEW earn tab where you can earn for playing games and completing tasks. Customers are earning $100+ weekly.

Scam

This app is a scam, they will charge you for a subscription and then deny you and then then you can’t get in touch with anyone for a refund.. literally stealing money from people.. stay away!!!

Ibracadabra21

2 months ago

Response from developer

Sorry we were unable to assist you with an advance at this time. We always refund the customers who sign up for our Premium features and are not approved for an advance. If you have yet to receive your refund please contact support at contact@jointrue.com In the meantime see our NEW earn tab where you can earn for playing games and completing tasks.

Trying to login

Im putting my phone number but it don’t even let me do nothing else not even press done or continue

Williefly

2 months ago

Response from developer

Hello, please ensure you are adding the correct number and have sms enabled. Please reach out to customer at contact@jointrue.com if you need additional assistance. This should be no problem resolving.

Bummer-Not compatible with Chime, Varo, or PNC

I downloaded the app and after setting up my account, appears I can’t use the features since they do not accept my two accounts (Chime & PNC). Would have liked this information before giving my information. Bummer…

Star Gazer118

3 months ago

Response from developer

Sorry we were unable to assist you. When signing up, we do present a list of requirements along with a note that says "true is not compatible with Chime, Varo, or PNC"