True Finance User Reviews

True Finance: The Money App

True Finance LLC

Finance

Reviews Summary

Positive highlights

🔍

This app hasComprehensive financial management

📈

This app hasHelpful credit score tracking

💰

This app hasConvenient cash advance feature

🤝

This app hasGreat customer service

🚀

This app hasFast and easy to use

🌟

This app hasPositive user experiences

Negative highlights

⏱️

This app hasSlow cash advance processing time

🔒

This app hasLimited access to premium features

💰

This app hasUpfront subscription fees before eligibility check

🚫

This app hasCompatibility issues with certain bank accounts

🤔

This app hasUnclear eligibility requirements

🔁

This app hasDifficulty in cancelling or getting refunds

Top reviews

Most RecentHighest RatedLowest Rated

Quick and Easy

Love the look of this app. It’s user friendly and easy to use.

RustyRoosters

3 months ago

Response from developer

Thank you for the kind words and great review. Remember to check out our NEW Earn Tab!

Got charged a subscription fee.

I was charged an subscription fee before I even received the funds. The app said the fund was deposited it never was I selected the repay now but. I guess whatever funds that was in route would be returned. I would appreciate my $3.99 back because I didn’t technically used your service.

LadyIce123

3 months ago

Response from developer

Sorry we were unable to assist you with an advance at this time. We always refund the customers who sign up for our Premium features and are not approved for an advance. If you have yet to receive your refund please contact support at contact@jointrue.com

Float me

This app is a joke. Pay $3.99 for “premium “ but yet still deny a advance?!? So basically they are just lying to people in a pinch getting each person for the $3.99

Bingo review !?!

3 months ago

Response from developer

Useless

Hey, you're struggling to get to payday and don't have any money? Well simply pay them a fee before you're allowed to see if you're approved for an advance, once you're not they'll keep your fee and make money off of the desperate people. Incredible, don't believe the fake paid for 5 star reviews, or be prepared to lose the 3.99 fee just to be denied.

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Ohheyjesse988

3 months ago

Response from developer

Dissatisfied

Doesn’t do refunds and did not approve of cash out on premium subscriptions

Christiansrealopinion

3 months ago

Response from developer

Rip off

Your thieves you trick people that are broke into thinking that you’ll help and then you deny them and take more money. You should be ashamed. I want my money back. I’m a veteran, handicapped and laid off in a tough spot right now and my kids; I Hope you realize you just took food from there mouths.

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gehgsrffghg

3 months ago

Response from developer

My experience.

This app is well put together and very well organized and designed but looks in this case are incredibly deceiving. This app charges you a monthly fee before the customer knows wether or not it will work with any of the bank accounts a customer already has. That alone is the most devastating part of this review. Absolutely awful.

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Natedawg1520

3 months ago

Response from developer

Scammish

They tell you what your approved for then they take out subscription fee only to tell you your not eligible. You pay for nothing.

slrose41

3 months ago

Response from developer

Although our app does require payment for premium access, we always provide refunds for those not approved for an advance. If you have yet to receive yours, please email us at contact@jointrue.com for a quick resolution.