True Finance User Reviews

True Finance: The Money App

True Finance LLC

Finance

Reviews Summary

Positive highlights

🔍

This app hasComprehensive financial management

📈

This app hasHelpful credit score tracking

💰

This app hasConvenient cash advance feature

🤝

This app hasGreat customer service

🚀

This app hasFast and easy to use

🌟

This app hasPositive user experiences

Negative highlights

⏱️

This app hasSlow cash advance processing time

🔒

This app hasLimited access to premium features

💰

This app hasUpfront subscription fees before eligibility check

🚫

This app hasCompatibility issues with certain bank accounts

🤔

This app hasUnclear eligibility requirements

🔁

This app hasDifficulty in cancelling or getting refunds

Top reviews

Most RecentHighest RatedLowest Rated

So dumb

Tried to use this for cash advance and gladly used my chime card to buy the subscription but couldn’t use it for the bank which is so stupid and literally makes no sense and took my out my account I can’t get back from the “subscription”

Jdlrosa1993

4 months ago

Response from developer

Hello, we do list which few banks are not supported / compatible with our app before you make a premium access payment. We refund everyone who is not approved for an advance. If you haven't done so, please email contact@jointrue.com for a refund.

Easy to use.

I've been using this app for 6 months now. Instant advance available and I am now getting their max of $100! Hope they increase higher than $100 soon

Tommy81352

5 months ago

Response from developer

Love hearing this feedback, including you saving on your auto insurance!

Can’t get past the first part

Every time I try and sign up all its does is spin and does nothing

ckevelandbully

6 months ago

Response from developer

Please ensure you are using a valid card with a positive balance when signing up for the premium features of the app. We have seen this become an issue as the payment will fail.

Pay First, Denied Later

They hide their eligibility requirements and algorithm to determine your cash advance behind a paywall. Then make it difficult to receive a refund. Don’t use this app if you are struggling and every dollar counts.

WGK A

6 months ago

Response from developer

We share eligibility when signing up and we process refunds within 24 hours.

Disappointed

They’re not even accepting new member for the premium membership. Don’t waste your time fr

HellaClassy

6 months ago

Response from developer

We are open for business 24/7 :)

eh

Would probably be cool if they’d accept new users. I keep seeing many reviews on this and has had the same issue with several apps maybe in the future I’d be able to complete an honest rating

latierra13

6 months ago

Response from developer

We are accepting new customers 24/7

trash

kydxor

6 months ago

Response from developer

Hello, sorry you were not satisfied with our app, we welcome feedback. Please reach out at contact@jointrue.com

Thieves

Did not get approve but still took 3.99…don’t waste your time

Que2u1

7 months ago

Response from developer

Hello, sorry we were unable to approve you for an advance at this time. Please try back again. We always refund our customers if they are not approved. If you have yet to request a refund please email contact@jointrue.com today.

So Strange that it’s been 3 months and still can’t do premium

I have seen the dev responses to people from way back in January about not accepting new premium users. Here we are 3 months later and still nada. It’s a shame, because the app itself actually seems well done and easy to navigate. Maybe they’ll get it together.

Dev responded to me that they are open and to apply. I had the same results. Premium is “still limited”. Thanks for the reply though!

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Mkoff32