Not sure what this app is a game a eSIM I live in the US Ireland and Spain sadly this eSIM is the worst out of the bunch app looks like a child’s game and the service works as data but has blocked calls WiFi calls and texting doesn’t work. Yes I’ve used 4 different esims as I have work in 7 countries and yes this is is ESIM is not letting me work and is useless …. The data part works but the errors and problems with my iPhone are a communication disaster
If I can show screen shots you’d all understand the frustration
Developer Response
Hi DJBSFO,
Oh no! 😔 We’re really bummed to hear that Global YO didn’t hit the right notes for you. 🎵 It sounds like you were hoping for a bit more than just data magic, and we totally get where you’re coming from.
Here’s the scoop: Global YO is all about giving you stellar data connectivity for your browsing, streaming, and internet needs. 📱✨ We don’t support calls or texts – think of us as your trusty sidekick for all things data-related!
Our app also packs some fun features like movies, radio, and maps to keep you entertained and informed while you’re on the go. 🎬📻🗺️
We’re sorry if that wasn’t clear from the start, and we appreciate your feedback as it helps us improve. If you need any extra help or just want to chat about how we can make things better, drop us a line at support@globalyo.com. We’re here to help!
Thanks for giving us a shot, and we hope to make your next adventure a bit more magical. 🌟🚀I bought Japan Esim and load picture take 30sec, it’s too slow that is unusable. I ended up buying a new one from another App.
This app may seem have good price but they choose the lowest internet speed local service provider, in Japan avoid KDDI network. If you search all Esim they sell for Asian countries they are all cheap and slowest one.
Customer servide refused to refund. Save your self some trouble if going yo Asia.
Developer Response
Hi there,
We’re really sorry to hear about your experience in Japan. 😔 We want to make this right for you. Please contact us at support@globalyo.com with your order details, as we’re unable to locate your ticket.
As a gesture of goodwill, we’ll add 500 YOYO$ to your account. 🌟 We’re committed to resolving this and ensuring you have a better experience in the future.
Thank you for your patience, and we look forward to making things right. 🙏This is a great eSIM provider. I used it both in the US and Indonesia. For Indonesia my wife bought an eSIM from another provider. This was more expensive and cumbersome to install. I installed the sims on my device and those of my children it was a breeze and it always works.
Developer Response
Hi Mennovz,
Wow, thanks for the fantastic review! 🌟 We’re thrilled to hear that Global YO made your travels across the US and Indonesia a breeze! 🗺️✨
It’s awesome that our eSIM was so easy to install and that it worked seamlessly for you and your family. We’re also glad to hear that our service outshined the competition!
If you have any more adventures coming up or need anything else, just give us a shout. And here’s a little extra fun:
🔥 **Refer a friend, get 500 YOYO$!** 🔥 Plus, an extra $5 in YOYO$ if they make a purchase. It’s like getting rewarded for sharing the travel magic! ✨
Safe travels and happy exploring! 🚀✨
Your E-sim search ends here. I’ve traveled across Austria, Germany, the UK, India, Thailand, and Vietnam with stellar reception even in remote areas. Setting up the E-sim couldn’t be easier, and the app is user friendly and very well developed. I find GlobalYO to be much cheaper than other eSIM retailers, especially if you’re traveling to multiple countries.
I especially love that you can easily track data usage, and top up on the fly. Thanks GlobalYO for keeping me connected anywhere I go :)
Developer Response
Hey JayEvan! 🌟🌍
Wow, your review just made our day! 🎉 We’re absolutely thrilled to hear that Global YO has been your go-to for amazing coverage and prices across so many incredible destinations! 🚀✨
It’s fantastic to know you’ve had stellar reception even in remote areas across Austria, Germany, the UK, India, Thailand, and Vietnam. We’re all about making your travels smooth and hassle-free, so we’re pumped that the easy setup and user-friendly app are hitting the mark for you. 📱🌐
And thank you for highlighting how much you love tracking your data usage and topping up on the fly. Your feedback is like a high-five to our team for a job well done!
Here’s a little bonus for being such an awesome advocate: 🔥 **Refer a friend, get 500 YOYO$!** 🔥 Plus, snag an extra $5 in YOYO$ if they make a purchase. It’s our way of adding some extra perks to your travels and saying thanks for spreading the word! 😉
Thanks again for your fantastic support. Here’s to many more seamless journeys and unbeatable connectivity with Global YO! 🌟✈️🚀My eSIM didn’t work and wasn’t able to be fixed. They did finally process a refund after a few emails.
An eSIM from the bigger and more well known vendor in this industry worked fine, but was also more expensive.
All of these app based eSIMs are ok for a short term solution, but all are far more expensive than just going to the same local telco (which cost me $1/day unlimited vs. $12 for 3Gb).
These can be more convenient, but if they don’t work instantly, that advantage evaporates.
Developer Response
We are sorry to hear it took more than one email to receive an answer. We are taking this into consideration to improve our service. Your refund has been processed and we have provided an answer to your ticket.
Your satisfaction is our priority. If you have any other issue or question, please let us know through our app.
Have an excellent day!The actual eSIM didn’t work but customer service helped me get my money back so I think it deserved 4 stars 👍👍
Developer Response
Thanks for the kind review!We would like to listen to your feedback regarding our app and how we could improve it. Thank you in advance!Purchased a plan for Europe . The service is extremely slow with 3G and most of the time doesn’t work. Tried to get refund was declined. Don’t waste your money on this service find something better!
Developer Response
Hi! Thanks for contacting us.
We are really sorry for inconveniences you have faced.
Data speed can be affected by various factors. Here are some common reasons why you might be experiencing low data speeds:
Weak or intermittent connection: Distance to the access point or interference can influence the quality of the connection.
Network congestion: In areas with high user density, such as stadiums, mass events, or highly populated urban areas, the network can become congested, affecting data speeds for all users.
Device issues: An older mobile device or one with outdated software may have difficulty processing data quickly. Also, the presence of background applications that consume bandwidth can affect speed.
Data plan limits: If you have reached your data plan limit, your connection speed may be reduced as a network management measure.
Incorrect settings: Incorrect settings on your device or the network can affect speed. Verify that the network settings are configured correctly.It’s working perfectly outside of my country I did select one country and you need to activate in settings and it’s working outside after that, it’s a must have nowadays!!
Developer Response
Hello! Thank you for your positive feedback. We're truly happy that you enjoy using our app. We would like to make the app even better and more useful for you. In case you have any ideas on how the app could be improved please let us know at support@globalyo.com. Thank you in advance for your cooperation! Best regards, Support TeamIt worked very well on my trip and downloaded instantly here in Canada. I got the 50 GB plan because I do a lot of speed tests. Definitely recommend!
Developer Response
Hello! Thank you so much for your kind review and high rating. We're truly happy that you enjoy using our app. Your positive feedback really inspires us to work harder on improving the app! Best regards, Support TeamI bought world explorer sims. Friend tried installing one on her phone. Didn’t work. Went to install the second on my phone. No option to install it. I activating it thinking I would get an option to install but nothing. Reached out to customer service. They telling me to go to the install sim and change APN or something. How can I do this when it’s not even installed. I sent them screen shots and everything. No other response from them. Basically they took my $20 for a service I can’t use and since I activated them it’s running for the month but I don’t have any access to data. Too many issues with this. I’d avoid using it and find something else.
Developer Response
Thank you for your comment.
We are trying to help all our users as soon as possible but for resolution of some issues we need more time.
We’re so sorry about this situation. There are massive improvements coming their way, both regarding our product and customer services.
As soon as we locate your ticket and respond to you please get back to us when you can, and we assure you we’ll do everything possible to resolve the issue in the best way possible.
We are really sorry for inconvenience and hope for your understanding.
In case you have any other questions please feel free to contact us at any time!
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