Becoming to Glitchy
I have been paid out in the past and have done multiple test with success but your most recent update destroyed the apps usability. I did a play test that went smoothly, I did the mic test, then I went to check if I can do the survey and the app just refuses to load. I got to the survey through my email and finished it. The next day the play test is denied for the first time saying “my mic cut out” which is weird. I don’t understand why can’t we preview the sound before sending it in I would play for a longer period in order to make sure it works. Whats more frustrating is now I can’t even open the app to look at new play tests, it stays on a loading screen. I got an email to do a play test today and I still can’t get the app to open. No matter what WiFi I’m on it’s not working.
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Response from developer
Hi! We're sorry that you have been experiencing these issues after having a good experience with us. Lately we've been implementing big chances in our app and system, so this is why you may have encountered these bugs. Again, we're sorry for this! If you haven't could you please send us an email to help@playtestcloud.com so we can help you further? Thanks!
