Leave a Review LAX FlyAway
TAP Payment not an option on App
With the new crazy system they have in place, you will be waiting in line and hoping to get a spot on the bus, but if you haven’t got your ticket already, as they say, Jack you dead. But if you want to buy the tix online using your Tap card you can’t do that. This is messed up.librarymom1
Worked Fine
Easy to buy my tickets and scan them from my phone. A lot cheaper than Uber or Lyft from
LAX.sullysullenburger
Updated app
The old app barely worked as it was, now new app doesn’t work at all. Thanks! Keep up the good work.Fake fake games
ADA
I use this service often & they are completely
DENYING ADA access.
The front 4 seats have a wider seat space & a ADA bar to assist with getting up & sitting down.
I’m 5’9 & just had extensive spine surgery in May.
I have to wear a large back brace & be very careful not to twist.
I needed one of the 4 seats but the driver refused to
Move 1 of the 4 orange construction cones.
THE 4 FRONT SEATS REMAINED EMPTY TO LAX
COMPLETELY UNACCEPTABLE !!!!!!Show lesssnoopp22
Need ticket accessibility
I am a frequent traveler and never really had a negative experience on Flyaway. Unfortunately, July 2024 trip was my first. The new scanning ticket procedure is horribly delaying, unclear for many, leading to confusion even for young adults.
Traveling LAX, the majority of their adult lives, my now 70 yr old parents, would be lost and unable to access the new Flyaway’s system to travel. The pay-at-arrival option is a required need for our aging or tech-hindered population, who STILL PAY into this city’s economy.Show lesssylee
No way to pay for parking
Ok, so apparently I can but a bus ticket on this app. Where is parking?!? How do I reserve/pay for that?mbmast
Don’t use the app — double charged me and they make it impossible to get the money back
The bus itself is great. But this app, and the company that handle billing, are bad news. I tried to buy one ticket, but the app showed that the ticket sale did not go through. So I tried again and suddenly it shows I’ve bought 2 tickets. The app does not offer a way to cancel the 2nd ticket. I emailed the address provided and got no answer. A follow up phone call was an exercise in frustration and futility. Clearly they do everything they can to make it tough or impossible to get a refund. Too bad they are willing to burn bridges with customers over such small spoils (keeping money for a ticket that I did not want and that will never be used because it expires too soon!)Show lessBelliphant
Cool app!!
Worked as describedJazzAnonymous
App not working
The app is taking a loooong time to download so I can't even purchase a ticket. The website says you can purchase a ticket but will still need to show it on the app but the app is not downloading.slow4Him
Decent
Flyaway has gotten me home safely several times. Buses are big and pretty safe. Never had an issue with payment as you can just pay when you get to the station. The apps however are complete dog****colt45nn2zigzags
