Credit Convey User Reviews

Credit Convey

Hamiltonian International LLC

Finance

Reviews Summary

Positive highlights

💰

This app hasHelps in times of need

⚡

This app hasInstant approval and funding

🔍

This app hasTransparent terms and fees

🚀

This app hasFast and seamless process

🆙

This app hasIncreasing approval amounts with responsible use

📈

This app hasCan help build credit

🤝

This app hasReliable and trustworthy service

Negative highlights

💸

This app hasHigh fees for instant delivery

⏱️

This app hasSlow timing of advances in some cases

🔒

This app hasIssues with account deactivation and password reset

🤖

This app hasLack of human support and automated responses

🚫

This app hasAccounts being closed without authorization

💳

This app hasUnauthorized charges even after account closure

🤔

This app hasInconsistent eligibility and approval amounts

Top reviews

Most RecentHighest RatedLowest Rated

Amazing App for Cash Advance

Credit Convey is an amazing way to get money when you need it most no hassle no wait just sign up and get approved for an advance in seconds. This app has let me pay bills when i need to in perfect time and its an easy way to pay it back when you get your check from work

itsblicky

7 months ago

Recommend

This app has been very helpful even with making the payments on time it’s very reliable and convenient to have when you’re needing extra money at any time

thats_desss

7 months ago

!

This app so far has been giving me the most difficult time . I deactivated my account to reput my new information and it keeps telling me my bank account is connected to another user when it hasn’t been connected . I tried contacting customer service and they haven’t helped me at all . I even updated it and it’s still giving me the same issue

Show less

Rey@1993

7 months ago

Response from developer

Dear customer, If clients are not fully satisfied with the app's services, we will reimburse them for the cost of the bank connection fee for one month. Furthermore, if you are not actively using the services, disconnecting bank accounts via the Settings tab is fully automated and takes less than five (5) seconds. Sometimes, clients create multiple accounts against our policies and then forget to disconnect them. Please ensure all your accounts are deactivated if you have created multiple accounts. Please contact Customer Service to receive your reimbursement.

Subpar In Comparison To The Others

I only downloaded the app for a cash advance but it declined me for whatever reason so I went in the app to delete it and no option found to do so. I also was unaware of the charge for connecting my bank account. Most apps give you the option to delete the account right in app but this one does not. I also didn’t see any literature that I would be charged for connecting my bank either.

Show less

PNNNPS

7 months ago

So Far So Good

It denied me the first few times I tried but was approved for $40 just now. Having a positive bank account is definitely important, I think. The instant delivery fee is a little high but I’m just glad to find another resource for cash in a pinch that actually works! I’m using Chime Bank, fyi.

muhkida

8 months ago

Won’t let me connect with plaid

Everytime I try up connect with plaid it said it’s a issue go back and try again I’ve done this 100 times and still nothing smh

Payday221

8 months ago

Response from developer

Dear Customer, we have optimized the App to its newest version 4. All previous issues with Plaid are now resolved. Please try again. Thank you.

Review

I’m not happy with your app presently I need help to update my bank info I can’t get any help at all from your support desk I can’t get past screen that says update when I email your support team they can’t help at all can’t even address my issue

Barbara lorraine

8 months ago

Bad business

Don’t do business with these people they charge you money even after bank card was supposed to be disconnected and when emailed about it are trying to refuse to give the money back. The app hasn’t worked for me the entire time I’ve had it. And when you finally responded to email, they sent three back to back, including the one about closing my account and deleting it. How does that work? that’s proof right there I tried to cancel, but they did not respond in a timely fashion and now the app is inaccessible. Horrible service.

Show less

Heatherp2690

8 months ago

Response from developer

Timing of advance is horrible.

I needed my advance right away. The fact that I am still having to wait till 9:00PM this evening is absolutely unacceptable. When someone needs money, especially when they are low on funds or don’t have an funds at all, money should be given right away especially if you are a company that is offering an advance. I literally had to spend my entire weekend in doors because of this. I am completely disappointed with how this company is treating me and waiting for a $40 advance. I am truly disgusted and I am very sure I will not get any help. But just letting you know be aware of getting an advance with this company. They will make you wait forever depending on your citation.

Show less

Lotus✨

9 months ago

Response from developer

Dear customer, We are launching an instant delivery service similar to Zelle® or Venmo®. This service will be available 24-7, including weekends and holidays. Thank you for being so patient while we implement this.

Good til it wasn’t.

It’s a great app when you need to borrow money. Unless you get a new phone number.. then you can’t get in contact with anyone. As far as a password reset. I’ve been trying for about a month now to get someone to respond back to me and still have yet to hear anything.

Mrs.Powell2394