HARNA User Reviews

HARNA: Pilates and Yoga

Amoapps Limited

Health & Fitness

Sports

Reviews Summary

Positive highlights

🎨

This app hasVisually pleasing and easy to use app

🌙

This app hasConcept of syncing workouts with menstrual cycle

💪

This app hasVariety of workout types (yoga, Pilates, HIIT)

🔍

This app hasDetailed explanations of workout plan and rationale

🤝

This app hasResponsive and helpful customer support

Negative highlights

💰

This app hasExpensive with numerous additional paid features

🔒

This app hasDifficult to cancel subscription and get refunds

📋

This app hasLack of customization and ability to preview/swap workouts

🔊

This app hasAudio/visual misalignment in workout videos

🤔

This app hasUnclear instructions and lack of modifications for different fitness levels

Top reviews

Most RecentHighest RatedLowest Rated

Useless and money-making app

Waste of money Don't do what I did!

The staff are horrible within an hour of downloading I realised it wasn't the app for me!
I sent serval emails and even quoted their money-back guarantee and I was told I won't be given my money back!

Unlike other apps, they Don't give you a free trial not even a day! I tried to express why the app looks enticing but when you sign up for 3 months and realise it is actually bull! And it's actually not how I like to work out or do workouts.

I am so upset and frustrated! They do not care about customers just want to make quick money off people then tell you you can't have your money back even after an hour of downloading or even with their money-back guarantee!

So many better apps out there go for one with a free trial and test it out before committing. Enjoy my £25/26 hope you all get paid well enough

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😎1 1logan

a year ago

Response from developer

Hello. We sincerely apologize for the frustration and inconvenience you've experienced. It's disappointing to hear that our app didn't meet your expectations, and we understand the importance of providing a positive customer experience. Regarding the refund policy, we appreciate your feedback and will use it to improve our communication and services. Thank you for sharing your concerns, and we're committed to addressing them and making necessary improvements to enhance our user experience. We value your feedback and hope to have the opportunity to regain your trust in the future.

Scammers - unhelpful - don’t help you at all

I downloaded the app to help me get out of my grief, I used the free trial the videos were rubbish and did not use the app since.

I thought I cancelled the subscription not realising I was paying for it as they give you no updates when they are about to charge you from either the app or email.

Got a notification from my banking app taking out £50 from my bank account,

As soon as I got the notification I emailed the company, explaining that I have been going through grief due to the loss of my father and that due to this I didn’t realise I was paying for this as my mind has been everywhere - they were not understanding at all,

Do not download the app and do not pay them as the company do not seem empathetic to any situations - they just want your money

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Smith-0206

a year ago

Response from developer

We understand the importance of clear communication and empathetic support, and we regret any inconvenience caused by the lack of updates regarding subscription charges. But our policies are designed to be transparent and fair to all users. Once again, we apologize for any distress caused, and we appreciate your understanding.

An absolute scam - should be called Harm-a

There refund policy is fake, the sole purpose is to get ppl to sign up to the hundred of useless ad on bundles that they offer because the core product is useless and is just a picture of the period cycle and the same plan you can get from a tik tok video. The customer service is also vile. Good luck and may the odds ever be in your favour if you join this pyramid scheme of Elizabethian Holmes lite.

Dont for get to report them to the financial conduct authority! Super easy and quick

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AK_lnd

a year ago

Response from developer

Hello! We are deeply sorry for your negative experience with our app. We want to assure you that our policies are transparent and available for everyone. If you need any assistance or have questions, please contact us via help@harnafit.com, our support team will be here for you! Thank you for your feedback.

Beware before you commit

I purchased the app after reading how “customizable” the workouts are. They’re NOT. I answered the questions in their buy flow stating I was a beginner and opted for a workout I hoped would help. The workouts provide ZERO modifications and the videos/voice overs do not line up, making it difficult to follow a workout correctly. I asked to a refund due to not being able to use the app because of the zero modifications and being unable to adjust my intensity level in hopes of finding gentler integrations. They are denying the refund because I don’t “meet the criteria” and said I HAD to follow the program for 14 days. Hard to follow something you cannot do and they’re unwilling to provide modifications to help new learners. Seems like a liability waiting to happen.

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LD872011

a year ago

Response from developer

Hello. Thank you for taking the time to share your experience using our app. We are constantly working on improving our application, and your feedback will help us with this. I am very sorry that we could not meet your expectations. We understand your frustration and desire for a refund, but we must strictly adhere to our Refund Policy, which imposes certain limitations on our actions. We are sorry that we could not solve this issue in the best way for you. I hope this did not cause too much inconvenience. We wish you success in finding an alternative application!

SCAM-do not invest!!!!

The overall layout is visually nice, but I’m not happy how I was charged 40 more dollars with extra charges all because I was trying to exit out of the system. I go to find out how to get my money back, and it says you have to have mastered and have proof of passing 14 days of its classes. The workouts aren’t worth the money you are spending your money on. I will do the 14 days of working out to get my money back, but it will be 14 days considered missed due to the workouts being awful and low intensity.

What program requires 14 days with mastered lessons to be eligible for a refund??? Shame on this program for not being upfront about its policies. Shame on this program for charging what it does with its repetitive, low intensity workouts. Shame on this program for its hidden and sneaky add ons.

DO NOT BUY!

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CMSH11-

a year ago

Response from developer

Hello. I am very sorry that you have such a negative opinion about our application. You could familiarize yourself with all the terms and details of the subscription before purchasing. I'm sorry if they weren't clear enough for you. Please email us at support@harnafit.com if we can help you in any way. We are always happy to communicate!

I had such high hopes!

So much about this concept is great. The UI and the design is lovely and I love that it allows you to choose your workout days and choose what you want to do on your off days. Obviously syncing with our cycle is lovely. But the fact that I have no way to view what the workout plan is or the exercises that I’m going to be doing makes this an absolute dealbreaker and deleted app for me. If I could view the Workout plan and especially substitute exercises, based on equipment and preference, then this would be my number one workout app but without any of that, it’s totally unusable.

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Lemon-Jenny

a year ago

Response from developer

Hi! Thank you for your detailed feedback and positive remarks about our app's concept and design. We truly value your input. We understand the importance of being able to view your workout plan, exercises, and the ability to make substitutions based on equipment and preferences. Your suggestions align with our commitment to continuous improvement, and we appreciate you sharing your perspective. We will take your feedback into consideration as we work on enhancing our app to better meet the needs of our users. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out at support@harnafit.com. We're here to create an app that addresses your fitness goals effectively. Thank you for being part of our community.

BEWARE!! Would not recommend

Horrible company. Tried to cancel my subscription and they charged it again. Emailed immediately asking for a refund, which was declined. Waste of $50. BEWARE!!

tieka5426

a year ago

Response from developer

We sincerely apologize for the inconvenience you've experienced. We empathize with your situation. Please be aware that we have a Refund Policy, and while certain cases may not be eligible for a refund, we regret any frustration caused. If you have further concerns, please reach out to us at support@harnafit.com

Don’t risk it

Downloaded and paid straight away as seemed great but offered no free trail to try it out. Work out videos are terrible, offer no form suggestions or adaptations for different abilities and difficult to follow. App interface isn’t user friendly. Emailed within hours of downloading to ask for a refund as I wouldn’t be using the programme. Took 3 emails and 10 days to get a response from the billing team and told they wouldn’t give one unless I used it for 2 weeks and sent them video evidence! Ridiculous. Don’t risk your money

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Don’t risk your money

a year ago

Response from developer

Hello! We apologize for the negative experience you've had with our app. Your feedback is valuable to us, and we're sorry for any inconvenience you've encountered regarding the lack of a free trial, the quality of the workout videos, and the refund process. We understand your frustration and will take your comments into account as we work to improve the user experience, including clearer refund policies and more user-friendly interfaces. We're committed to providing a better service in the future, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Unusable and SCAM ‘money back guarantee’

Great idea, poorly executed. First, it does not tell you before purchase that you need extra equipment. Second, the workout instructions do not match the exercises that are being performed on the screen. Sometimes the instructions are telling you to do a plank or something and the woman on the screen is just walking around stretching. Very confusing! Third, you don’t have the option of playing your own music from another app - which is a basic feature on pretty much all the other apps, and finally their “money back guarantee” is a scam. You have to read the fine print to see that somehow your supposed to do 14 workouts (which is impossible given that the workouts don’t sync up with the instructions) and send in an email. I’ve never heard of not being able to get a refund within a certain number of days with all these requirements. It even says that ‘not liking’ the product is not a good enough reason to cancel. WHY NOT?! I’m supposed to keep paying for an useable app?? AVOID!!!

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this girls review

a year ago

Response from developer

Hello! Your feedback is highly valued, and we're grateful for it. We're committed to consistently improving our app by introducing new features and enhancing existing ones in each update. Your input is essential in this process and will contribute to making the app even better. If you need help or have more questions, please feel free to reach out to us at support@harnafit.com.

I’ve been looking for an app like this

Cycle synching ladies, this is a good option! I used to need multiple apps for different workouts (yoga, Pilates, hiit) and plan out my own schedule, but this takes a lot of work out of it. I’ve done a couple of the workouts and they’re great so far for my period phase. Looking forward to checking out the rest! My only note to the developers is to please update the vocal prompts to include clearer times to do the other side, some exercises only vocal prompt one side so you miss when to switch.

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Laura Sedai

a year ago

Response from developer

Hello! We want to express our gratitude for your valuable feedback, which we highly appreciate. We are continually dedicated to enhancing our app by introducing new features and refining existing ones with each new version. Your feedback is instrumental in driving this process, and we are confident that it will contribute to further improving the app's functionality. Should you need any assistance with your plan or have any additional questions, please feel free to reach out to us at support@harnafit.com.