Leave a Review HARNA
Beware of unwanted changes
Big scammers!!!
I tried the Harna app during the trial period, but they charged my account without my consent afterward. The subscription fee was exorbitant for me, so I immediately unsubscribed and reached out to their customer service via email for assistance. Unfortunately, I received no response.
Three months later, they charged me again, despite my unsubscribing. The app offers no clear way to view subscription or purchase history, making it difficult to manage my account. This experience feels like a scam, and I strongly advise potential users to be cautious before trying this app.Show lessRose Breeze
Developer Response
Hello! We are very sorry to hear about the issues you have encountered. All charges are made with your consent at the time of registration and we always strive to provide the best service. If you have canceled your subscription but the charges are still ongoing, please contact our support team at support@harnafit.com so that we can look into your situation as a matter of urgency.It’s not what it’s advertising
“I downloaded this app thinking it was different from other fitness apps, especially since it presented itself as a unique walking app. However, after subscribing and using it, I realized it’s very similar to many other fitness apps, some of which are available for free. Honestly, it doesn’t offer anything special. Save your money!”Show lessELLFB
Developer Response
Hello! Thank you for sharing your feedback. We're sorry to hear that the app didn't meet your expectations. We strive to provide unique features, and your input is valuable for our improvement. If you need assistance, please get in touch with our support team at support@harnafit.com. We're here to help you with any questions or concerns. Thank you for your understanding!Waste of money, money grabber of a company
Upon viewing this app come across my ads in the safari, I thought why not give it a try? It can cater to me and tell me what exercises to do to lose the pounds I want. When you go to purchase, they get you with the $.50/ day and who wouldn’t want that! Then when you go to pay it’ll say $15. Makes sense, probably a monthly payment and that’s what you pay to start. No problem! The problem is the additional $40 charge randomly even when your account subscription is still pending an hour later!? So I go to request a refund and they say nope, you have to be a member for two weeks and actually use the app before we can even consider a refund, and you have to like it too. What kind of app is that?!! Very disappointed. Even after contacting support they just say sorry you didn’t read the terms good enough to know we’re not gonna help you get back 40 some dollars you wasted for nothing, even thought you just purchased the app 3 hours ago and don’t intend using it. Absolutely stupid. Do betterShow lessNiiiinaS!
Developer Response
Hello! Thank you for sharing your experience. We understand how disappointing unexpected charges can be, especially when you feel the service isn’t meeting your expectations. Our refund policy are in place to ensure fairness, but we apologize if they weren’t clearly communicated during your purchase. We strive to make our terms as transparent as possible, and your feedback is invaluable in helping us improve. Please reach out to our support team again, and we’ll do our best to find a resolution for you.