Updates are very good
Response from developer
Thank you for your positive feedback. We are thrilled to hear that you are happy with the updates and we sincerely appreciate your patience through this process. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com.
New app
Response from developer
Thank you for your feedback and we apologize for the experience you've explained. We want to help resolve any problems you've had and ask that you please reach out to us at memberservice@wasatchpeaks.com or call 801-627-8700. We look forward to helping you and sincerely value your membership at Wasatch Peaks.
Nice Upgrade!
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
Great back, terrible new app
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. The most recent app update should not perform the way you've explained. If you are still experiencing these issues and have the most recent version downloaded, please call us at 801-627-8700 so we can help you directly. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
Looks nice, doesn’t work
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
Bug fix and feature request
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. In the most recent app version, FaceID recognition is now automatic and we have a dark mode option on our roadmap. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
Improving constantly
Not a fan of new “improved??” APP
Hate, hate Hate this!!
I really only want to see my primary account, not my spouses - unless i seek it out.
This “cash balance” feature is a distraction
Apparently not alone, reading all the comments
Not a fan of new app
Why was the general membership not asked about a new app, or a poll taken to see how members felt about it… answer… it profited the credit union financially. Same thing has happened with multiple apps I have with other institutions. These apps are underwritten by advertising that reduces the cost of the app and servicing it.
Did you beta test this with a group of members? No one likes being forced to use something they dislike. The only way to remedy it is voice an opinion hope they will listen, or move on to another Credit Union that cares what their members think. Disappointed.
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. The latest app version includes iPad adaptive capabilities and we apologize for the initial inconvenience. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
absolutely terrible, want the old app back!!
Response from developer
Thank you for your feedback and we apologize for the late response to your message. We have been diligently making updates since the conversion and will continue to make regular updates to improve your experience and offer new services through online banking. We value your membership at Wasatch Peaks and appreciate your patience through this process. If you have any additional feedback you would like to provide, please reach out to us at memberservice@wasatchpeaks.com
