I started last month, November and whatever issues there were have been resolved.
Nice choice of high interest options.
It leads me to a screen, “I have an account” or “register” the I have an account button leads me to a different website. Like it takes me out of the app. And when I put my password in, it said it sent authorizing text but I never got it. It’s done this before and I’m getting sketched out. I’ll be withdrawing as soon as I can get back in. Shame cause great rates
I will have to agree with every other user. I downloaded it and were hoping that everyone was just overly complaining. But unfortunately, they are right. Therefore I came to write a review and offer my thoughts and suggestions for how to make the application better: use MX Technologies. They specialize in applications for mobile banking and offer several other valuable services for banking solutions. Please take this review seriously.
App itself is horrible, you have to login and verify each time. There are a lot of typos on the app like “high-yeild CD’s”, “No penaly CD’s”. How can you be a trustworthy, serious application if you don’t even spell check before publishing something that’s supposed to manage people’s money. Moving money takes so long, it takes days for your account to show after you make a deposit, and then my checking account doesn’t even register that it had money taken out of it towards my raisin account so is this a scam? What’s going on.
Update: they have since improved their login situation. Can verify that my money does transfer, it just takes a long time. I am hopeful for more future improvements!
Their rates are great, but I don’t trust the company because if you cannot get your app, which is the window to my wealth, to work efficiently, I have no reason to trust why you do any better in managing my money. There is no face recognition function, even worse, many times the app does not even open on my iPhone! If you can’t fix an app, how can I trust you to manage my money? I have a six month CD that I’m waiting to mature, after that I’ll be out. I’ll take my money someplace else that provide me better access to my wealth, with few points less in yield. Get your app fixed it couldn’t be that difficult! HES
The actual offers you can see for high-yield savings accounts are great. The app itself is where Raisin goes wrong. There’s no auto login with face-ID and it never remembers your device and has to send you a two-factor authentication number every time you login. The interface to see your transactions, balances, and make transfers is also very lackluster in the information it gives. It also shouldn’t take so long to process transfers as it says it takes 1-3 business days, but it is ALWAYS 3 business days.
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