Horrible Customer Service
Response from developer
Hello, We apologize if our subscription terms were not clear at the time of your sign-up. We strive for transparency and all charges, including renewal details, are outlined in our terms and conditions, accessible before and after enrollment. Please contact us at support@prosperi.io so we can discuss your specific issues and explore possible resolutions, including reviewing your refund request. Best Regards, Prosperi Customer Support Team
Tells you £10 but takes £50 out
Response from developer
Hello, We apologize for any confusion regarding the transition from the trial to a regular subscription. Our subscription model begins with a trial (at a discounted price), after which it automatically converts to the standard monthly fee unless canceled by the end of the trial period. It seems there was a misunderstanding about this process in your case. Please reach out to us at support@prosperi.io with your account details so we can review your transaction and ensure that everything aligns with our stated policies. We're here to help clarify any further questions you may have. Best regards, Prosperi Customer Support Team
Simple language used
Check it out?
Knowledge is key
You should definitely check it out. It’s worth it every penny.
Be very careful with this service…
Response from developer
Hello, I'm sorry to hear about your experience and any confusion regarding the subscription and charges. Please be assured that information about the subscription is clearly outlined during the sign-up process, and our refund policy does consider specific criteria for each individual case. I encourage you to reach out to us at support@prosperi.io so we can look into your situation more closely and help resolve any issues you may be facing. We're here to help! Best Regards, Prosperi Customer Support Team