Leave a Review CarParts.com
Shipping and Parts
Saving hand over fist with shopping from them. Shipping does eat away at some of those savings, but I still saved time money and time. Great selection and beats driving around from parts store to parts store looking for what you need. The people working at the brick and mortar places dont know of the right part a lot of time either. Where as here I can type in my vehicle and find the exact part I need and it come directly to me. No lost time driving around. Loving this app.Show lessJim James 803
Developer Response
Thank you so much for your awesome feedback! We're thrilled to hear that Carparts.com has helped you save both time and money. We understand shipping costs can be a consideration, but we're glad you've found our selection and convenience to be worth it. It's great to know that our platform makes finding the right parts easy and efficient for you. Thanks for choosing us for your automotive needs—we're here to help anytime you need us!Shipping and Parts
Great selection and beats driving around from parts store to parts store looking for what you need. The people working at the brick and mortar places dont know of the right part lots of time either. Where as here I can type in my vehicle and find the exact part I need and it come directly to me. No lost time driving around. Loving this app.Show lessWhat an absolute joke!
Try to register an account and it says the email is already used. I try to reset the password and never get an email. Their customer support rep was dumber than a box of rocks and useless as all anything. Screw it! I’ll buy from Rockauto. Now I know why their more expensive.SoulReaper1982
Developer Response
We’re really sorry to hear about the trouble you had while trying to register your account, and we apologize that our support team didn’t provide the help you needed. This isn’t the experience we want for our customers. We’d love the chance to make this right—if you're willing, please email us at escalations@carparts.com, and we’ll get your account issue resolved as quickly as possible. We appreciate your patience and hope to have the opportunity to regain your trust. Thank you for sharing your feedback with us.Terrible shipping
They have good quality parts, and they have most of the things you are looking for. However the shipping is super expensive, they charge you to ship each item. They say they’ll get here on certain day and they’ll get here a week later. Have never gotten a package on the day they say will get here.Big dik bastard
Developer Response
Thank you for your feedback! We’re glad to hear you’re satisfied with the quality and selection of our parts. However, we’re sorry that the shipping costs and delivery times haven’t met your expectations. We understand how frustrating delays and high shipping fees can be, and we’re working to improve these areas. We appreciate your patience and your honest input—it helps us get better!Car parts
I have never bought any of my car parts online before but from now on they will always have my businessJonzellet
Developer Response
Thank you so much for your kind words! We’re thrilled to hear that your first online car parts purchase was such a positive experience and that you’ll continue to choose us for your future needs. We look forward to serving you again—welcome to the CarParts.com family! If you ever need any assistance, we’re always here to help. 🚗✨Quality & Pricing
List of name brand to after market parts cut out the middle man (oreilys auto zone) shipping is also pretty quick right to your door.Bernard’sb
Developer Response
Thank you for your great feedback! We’re glad to hear you’re enjoying the convenience of getting name-brand and aftermarket parts delivered right to your door. Cutting out the middleman and offering quick shipping is what we aim for, so it’s great to know we’re hitting the mark for you. If you ever need anything else, we’re here to help!Serious functionality issues
When the page loads the option to sect the year of the car doesn’t open. When typing a search into the top search field and pressing Return, nothing happens!AppySaus
Could not receive refund
I was out of the country for months came back took auto part I ordered to my mechanic one look at it and he said it did not fit although car parts “guaranteed match” the part to my vehicle. I now fill out a refund and they say since it’s pass 60 days I can not get it. Now I’m stuck with a part that DOES NOT fit my car although they said it did. Never buying from them again!Show lesskhails2020
Robert B
The parts came in early and your website was easy to navigate I will be ordering again from you soon the parts also fit right on and were affordable thanksNomechanic
App is disabling everytime I log on
The app it’s working correctly idk what’s upNtbdbrjd t t
