Leave a Review bOnline phone 3.0
Feedback for Meagan George
I would like to express my gratitude to Meagan George for her exceptional assistance in setting up the online onboarding process. Meagan went above and beyond, guiding me through each step meticulously, explaining thoroughly, and promptly resolving any issues that arose. I am highly satisfied with her service and truly appreciate her dedication and professionalism.
Lawnsway Facial Surgery Ltd - NickyShow lessNicky Anton
Abdullah support
Thank you Abdullah for your technical support today with my onboarding. Had issues connecting but Abdullah sorted it out quickly and checked all working. Very friendly and knowledgeable. He’s an asset to BOnline 😊AmandaLouiseFunerals
Excellent as usual
Ayanda was extremely helpful, transfer process was extremely fast, couldn’t recommend more. Been a customer for over a year now.Jmnitsua
Excellent Customer Support
I called and spoke with a patient and knowledgeable gentleman called Sibo. Due to the sensitivity of my hosts spam filters I was unable to set up my dashboard. Sibo talked me through several ways of trying to workaround this issue and through his patience we got there and I was able to set up the service. I’m very pleased, thank you Sibo 😌Show lessSeaSpirit1965
Ayanda was super helpful! Best team member
Set up my new landline with them. Couldn’t fault the service and technical support. Made a web enquiry and was called back within the hour. Great serviceDec1an123
Technical Issue
We rang about our technical glitch and Xolela was able to assist so promptly. He was very professional and kept communicating to let me know he was still at the other end whilst I waited a resolve.CHCG001
Excellent, easy service
Alfreda gave on the call to walk the system. Found it easy to set up and saves the hassle of getting a landline.SW Fridge Trailers
So far so good
All seems to be working as they said it would…… needed some help and they were really good talking me through it all!jammin8486
Don’t ruin your business. Waste of time
I’ve used and had many voip networks over the years but this app has to be my worst experience ever. Over 3 months and app still isn’t functioning properly. The tech support have tried everything to fix the issue but no luck.
Main issue is the phone app It rings for 2 seconds then disappears so no notification call. U can make calls fine just not able to receive… waste of time going back to traditional landline serviceShow lessG Star10
Developer Response
Hi, We are sorry for the experience you had. Please rest assured we will take care of all of this for you. Should you have any concerns, please email complaints@bonline.com with your account details and a complaint specialist will be in touch with you shortly. Regards, Saadiqah Complaints SpecialistAbsolutely Rubbish
I run a taxi business in small town and it relies on phone and internet. I had an issue with previous app since the beginning and it getting worse since August then they switched to this app on last Tuesday the 28th. Since then unable to receive a call, no notification at all. Complaining every day. Requested to cancel but denied by the cancellation department. Forced me stick on and loose business. Can’t afford it. Now they asked me to pay over £200 for cancellation. I need a help please.Show lessBnepali
Developer Response
Hi, We are sorry for the experience you had. Please rest assured we will take care of all of this for you. Should you have any concerns, please email complaints@bonline.com with your account details and a complaint specialist will be in touch with you shortly. Regards, Saadiqah Complaints Specialist
