Car Key Play Remote Connect User Reviews

Car Key Play Remote Connect

TV Cast Pte. Ltd.

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Reviews Summary

Positive highlights

🙌

This app hasEasy to use

🤝

This app hasSeamless experience with helpful staff

🚗

This app hasConvenient vehicle status monitoring

Negative highlights

❌

This app hasIncompatible with many vehicle models

💰

This app hasRequires payment before checking compatibility

🤖

This app hasPoor user interface and functionality

🚫

This app hasDifficult to cancel subscription or get refunds

📞

This app hasLack of customer support and communication

🔒

This app hasConcerns about security and privacy

💸

This app hasExpensive subscription fees for limited features

Top reviews

Leave a Review Car Key Play Remote Connect

Best experience ever
I went to Kia thinking I would be disappointed and I end up having an amazing experience
Joann Taz
5 months ago
Developer Response
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with our product.
Charged Me Before Confirming My Car Was Supported
You claim you support my car (2018 Camry SE) but then after I subscribe you require I have Toyota Remote Connect and that app will not allow me to sign up because it does not recognize my car as supported for that service.

If you had a free trial period of even just a couple days, this frustration could have been avoided but because I wanted the features you claim to provide, I signed up for the 1 week subscription, intending to expand the subscription if I liked the service but I could not even use it, at all! Now I have to jump through hoops trying to get a refund.
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teschste
5 months ago
Rip off
I paid the money first before they verified if my car would even qualify for these services. You would think a company would make sure that a customer could even use this service before taking their money. Well it was a waist of $20 bc I can’t even link my car to the app.
hdhdhbrbd
5 months ago
Don’t bother
I paid 20 bucks for a moment attempt to get this to control my car in a way the cars app wouldn’t.

If this app had a 1 hour free trial, there would be 0 subscribers
JeffT213
5 months ago
My Cher older
This is fantastic the person who helped me was just wonderful, thank you for all your help.
Breakout 2020
5 months ago
Developer Response
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with our product.
No go
It says it’s compatible with Kia but only for a very few vehicles. I went ahead signed up and when I got in there to connect my car, my car is not even on the list. They don’t give you a list before you buy the app. Then when you go to cancel, you don’t get your money back.
Perrrkiss
6 months ago
Easy
It’s easy, and believe me if I can do it anyone can
Raffickee
6 months ago
Developer Response
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Stupid
I have no idea what this app is. I wanted to try it. I did a temporary it keeps taking money out of my account. There’s no phone number. It is a trick. It is terrible. I’m going to get the Better Business Bureau involved whoever I have to.
IvetteManton
6 months ago
Developer Response
Hi IvetteManton, We're concerned to hear this and want to make things right. Please email us at support@tvcastapp.net so we can assist you immediately.
Absolutely horrible customer service!
I paid to activate the account and after activation my 2018 Tundra was not compatible with the app. I canceled the account within 20 minutes of paying because it’s not compatible with my vehicle. The denied my refund!
LH Murica!👍🏼🇺🇸⚓️
6 months ago
I already have purchased this why do I have to purchase again!!!
This is ridiculous
Miabella1764
6 months ago
Developer Response
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@tvcastapp.net so we can help resolve this issue. Thank you.