Leave a Review Car Key Play Remote Connect
Will NOT work with SYNCH 2 …
Have a 2013 Ford Explorer Limited … would NOT connect with my vehicle yet the key fob connects for everything including Remote Start yet app say not compatible when I try and set it up !!
Super Disappointed and waste of the $9.95 weekly trial 😡😡No Fear Eyes
Developer Response
We’re sorry to hear about your experience. We’d like to learn more about your specific situation and make things right. If you would mind giving us an email at support@tvcastapp.net at your earliest convenience, it would be greatly appreciated. We're looking for hearing back from you soon!Not user friendly at all
I hate this app would have gave it zero stars if I had the option!!!Bamagirl1967
Developer Response
Hello Bamagirl1967, Thank you for taking the time to give us your feedback. I'm truly sorry to hear that your experience with our app hasn't met your expectations, and I understand how disappointing that can be. We are committed to providing our customers with a high-quality product, and we take your concerns very seriously. I would love the opportunity to learn more about the specific issues you've encountered, as your input is invaluable to us in making necessary improvements. Please feel free to reach out to us directly with any specific feedback, suggestions, or concerns you might have via support@tvcastapp.net. Our team is here to help and ensure that you have the best possible experience with our app. Looking forward to hearing from you and working towards turning your experience around.Terrible
Would not even give them a star. U bill me but u can’t access my vehicle. What a scam. Reporting to US consumer affairs. This should not be. For a month u having been saying u would gain access yet nothing. People should not use this app. I would hope u would at least refund the money you stole from me as u have not full filled your part of the contract or I will lodge complaint with better business.Show lessoutlaw ken
Developer Response
Hello Outlaw Ken, I am deeply sorry to hear about the difficulties you've encountered with our app and the frustration it has caused. It's very concerning to know that you feel this way, and I assure you that it's certainly not the experience we aim to provide. Regarding the billing without access to vehicle control, this is something we need to rectify immediately. It's our responsibility to ensure that our services are delivered as promised, and if there is an issue, we are committed to making it right. We take your intention to contact consumer affairs seriously and would like to have the chance to resolve this situation to your satisfaction. To ensure this is handled quickly and personally, could you please reach out to us at support@tvcastapp.net with your account details and any additional information about your experience? We genuinely want to understand what has gone wrong and do whatever we can to address your concernsNeed to have OnStar too
This app is worthless but only after you MUST purchase it do you find this out. I have to pay this app to operate but also pay for an On Star subscription for it to work!? But the OnStar app does the same things. I’ll be disputing the charge with the CC company. I’ve already emailed and after reading other reviews expect to never hear back.Show lessSam 21011
Developer Response
Hi Sam 21011, We regret to hear you're dissatisfied and had issues with the app. Your feedback is crucial, and we urge you to email us at support@tvcastapp.net for further assistance and to discuss any concerns regarding charges.Not applicable
Paid the fee & ONLY after I did so THEN I was able to check my 2017 Ford Mustang and that IT WAS NOT a car I could use for this app. Let me be clear…..I could not check prior to paying for this application if my car was compatible. Spent 60-plus dollars only to find out my car is not eligible for this application. No money back & no use for my car. DNU or do not use this application unless you find someway to verify you car model and year is one that applies to this app program. The app is an easy way for the app owner to make money at the expense of a potential customer & then NOT refund your money and you cannot use the app. DO NOT BUY MOVE ALONG SEARCHING FOR ONE THAT IS COMPATIBLE FOR YOUR VEHICLE BECAUSE YOU WILL NOT KNOW IT ON THIS SPECIFIC APP UNTIL YOU PAY THEM. And, YOU WILL NOT SEE YOUR MONEY AGAIN! Kinda think this app is tossing false advertising out there on the net and on I-phones app purchase program. DNU.Show lessTomMayto
Developer Response
Hi TomMayto, We're truly sorry to hear about your experience. It's crucial we understand and resolve any issues you've encountered. Please email us directly at support@tvcastapp.net so we can assist you.Remote start
Downloaded the updated version from my gmc app and this app won’t let me start vehicle from app like the my gmc app!!!Chewbaka83
Can’t check compatibility until after signed up
Rated 0 stars. Had to sogn up to find out was not compatible with my vehicle.B2279223
Developer Response
Hi B2279223, We apologize for the inconvenience. As of Mar 2024, we've added a feature to check compatibility before sign-up. Please email support@tvcastapp.net for support.Preparing
My dream was always to just drive :) and I was deprived for unknown/known reasons.Christopher Mundy
Bad setup
I had to pay for this app to see any information on it. I can’t use it and paid for nothing! But I can’t send the review cause all the names are taken! So stupid!Aaaaasabbbyfd
Developer Response
Hi Aaaaasabbbyfd, We're truly sorry for the frustration. Let's resolve the issue you're experiencing. Please reach out at support@tvcastapp.net, we're here to help.Scam app
For one I came to see the reviews since it has a 4.7 rating, but I’m trying to figure out how because most of the reviews are one star and you can’t even tell if your car is compatible before you make a purchase, will not buy and I recommend you don’t either!Abshaysmomma
Developer Response
Hi AbsHaysMomma, Your concern about compatibility checks is noted. As of Mar 2024, we've added a feature to check compatibility before sign-up. Please email support@tvcastapp.net for support.
