EGO User Reviews

Top reviews

App is a nightmare to use

Love the clothes - even though all the good bits are never in stock. The app is horrific to use, it’s so slow and you can’t view items in your wish list. It has so many glitches and is so slow - shocking. Please improve the app and stock the items :(

Response from developer

Hi, We are very sorry to hear that you are facing lags with the app. Our team is always working on improving the app and fixing any glitches or bugs to make your shopping experience as smooth as possible. We have recently released an update that has fixed the performance issues, it would be helpful if you could forward the details to help@ego.co.uk for our team to take a closer look. Customer satisfaction is always at the heart of everything we do and we look forward to making your experience better. -EGO

Dresses

Every dress I have bought fits and looks amazing 🩷🩷🩷

:(

Would like to change my currency to the US but it won’t let me on the app

Response from developer

Hi girl! Sorry for the delay, but you can now select your currency on the app! Thanks for hanging in there—we wanted to make sure it was perfect. Go take a peek and tell us what you think!

Location only in UK

I wanna order from this site so bad but the fact that I can’t change the location to the US is very frustrating, are they not able to ship internationally ? Pls update 🥺

Response from developer

Hey Doll! So sorry it took us a while, but you can now choose your preferred currency on the app! Thanks for being so patient—we wanted it to be perfect for you. Go check it out and let us know what you think

Ego

Always have an amazing experience with ego, fast delivery and great deals. My favourite place to online shop.

Login

clothes are great but the app logs me out of my account every few days.

Terrible app/website

Nice clothes but app is terrible and so is your website. Not easy to navigate at all and so slow. Didn’t let me choose the correct shipping I wanted so won’t get clothes in time.

Slow

Lags/so slow - most updated version of the app as well.

Response from developer

Hi, We are very sorry to hear that you are facing lags with the app. Our team is always working on improving the app and fixing any glitches or bugs to make your shopping experience as smooth as possible. Though we plan on releasing a new update that will fix any issues like these soon, it would be helpful if you could forward the details to help@ego.co.uk for our team to take a closer look. Customer satisfaction is always at the heart of everything we do and we look forward to making your experience better. -EGO

Easy to order

But I’ll wait for the items and come back if they are good.

Glitchy

Very glitchy app

Response from developer

Hi, I'm sorry to hear that you did not have the best experience with our app. Here are some quick steps you can take for a hassle free experience: - Try clearing the app cache in the settings. - Relaunch the app and place the order. If you are still facing any issues, please reach out to our customer service at: help@ego.co.uk We value your feedback and are committed to making your shopping experience better.

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