Leave a Review The Rounds
Bad quality, unresponsive customer service
The quality of their overpriced products is terrible. On top of that the “always available” phone number listed for texting does not reply at all to my concerns. 🗑️Bad customer service
I wanted to like it. I thought it was a pretty neat app and subscription but aside from their products being overpriced, they have bad customer service. I live in an apartment complex and I made sure my address and apartment number was accurate and they delivered to a totally different number. They sent me a picture and I went to go look for a doormat that looked like the picture. I ordered a flower bouquet and they were withered since it was the next day from my expected delivery. I was disappointed that when I got home I had no package when I was suppose to. The snacks are meh and overpriced. Just go to Whole Foods. The bouquet was underwhelming for the price. I would have tried again but the customer service did nothing to compensate for damaged goods or the trouble of having to do a scavenger hunt. I’m all up for saving the planet but there are other ways that are more cost efficient. Not worth the hypeShow lessThe best!
I love knowing the containers are being reused. Customer service is excellent. And delivery right to my door. What’s not to love! The produce is a bit pricey but I mainly use this service for the items that come in containers that can be reused.