Easy to use
Response from developer
Thank you for your wonderful feedback! We're thrilled to hear that you've found the Raising Dog app easy to use and that it has been an effective tool in training your puppy. If you have any questions or need further assistance, feel free to reach out to us at help@raising.dog with your account email and order number. Sincerely, Raising Dog Team
Changed my dogs behavior
Response from developer
Thank you so much for sharing your experience with Raising Dog! We are glad to hear, that our book and app has helped to improve your dogs behaviour a lot. If you need any further assistance, feel free to reach out at help@raising.dog. We're always here to support you and your puppy on this journey. Sincerely, Raising Dog team.
Very helpful
It's great for training
Response from developer
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the photo diary and clicker training features. Capturing those special moments and reinforcing positive behavior are both key parts of raising a happy, healthy dog, and we’re glad these tools have been helpful for you. Should you have any further suggestions or run into any issues, please don’t hesitate to reach out. We're always here to help and continuously work on making your experience even better. Wishing you and your furry friend many more joyful moments! Sincerely, Raising Dog Team
The app is great
Response from developer
Thank you so much for sharing your positive experience with our app! We're thrilled to hear that it's been effective in training your puppy. It's always great to know that our tools are making a real difference for pet owners like you. If you ever have any questions or need further assistance, don't hesitate to reach out top us at help@raising.dog. We're always here to support you and your puppy on this journey. Best regards, Raising Dog Team
Works wonders
Response from developer
Thank you so much for sharing your positive experience with our app! We're thrilled to hear that it's been effective in helping you manage your puppy's high energy and behavioral challenges. It's always great to know that our tools are making a real difference for pet owners like you. If you ever have any questions or need further assistance, don't hesitate to reach out top us at help@raising.dog. We're always here to support you and your puppy on this journey. Best regards, Raising Dog Team
Useful app
Response from developer
Thank you for your feedback! We're delighted to hear that you've found the training lessons and the clicker feature helpful in addressing your puppy's chewing problems and improving obedience. It's wonderful to know that these tools are making a positive impact. If you have any further questions or suggestions, feel free to reach out at help@raising.dog. We're here to ensure you and your puppy continue to have a great experience. Best regards, Raising Dog Team
Don’t fall prey to this deceptive company
“Hello,
Thank you for your message. I am deeply sorry to hear that you are dissatisfied with our product.
Unfortunately, all sales of digital products are final and non-refundable unless the product failed to be delivered due to a technical fault on our end.
Since the item was correctly delivered, we are unable to issue you a refund.”
Obviously, this is a company that preys on people to squeeze money out of them for a service they’ll never use and instead of being an honest company that issues a refund to a product clearly not being used, they kindly tell you to go f yourself. Don’t trust or give any money to this garbage company.
Response from developer
Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and for any frustration caused by the unexpected charge. It seems that the charge you mentioned is related to our bundle, which includes a 3-month auto-renewing subscription to our app. We understand this might have been unclear, and we’re constantly working on making this information more transparent during the checkout process. We apologize if this wasn’t clearly communicated at the time of your purchase. The subscription terms, including auto-renewal details, are shown during checkout, in the post-purchase welcome email, and within our terms and conditions. We strive to make our cancellation process as straightforward as possible and are sorry to hear that it was not a smooth experience for you. If you believe you were charged in error or if there’s been any misunderstanding, please contact us directly, and we will do our best to assist you further. As your subscription has already been addressed, we hope this resolves your concerns. Our goal is always to improve and provide the best possible experience for our customers. We genuinely value your feedback, and it helps us enhance our services. If there's anything more we can do to assist, please let us know. Best regards, Raising Dog Team
Undisclosed Subscription fee after downloading
Response from developer
Hello, thank you for your feedback. We're glad to hear you found the book somewhat helpful, but we’re sorry to learn about your experience with our app and the subscription fee. It sounds like you purchased our bundle, which includes a 3-month auto-renewing subscription to the app. We apologize if this wasn’t clearly communicated at the time of purchase. We strive to make all subscription details transparent during the checkout process, in the welcome email, and within our terms and conditions. We're sorry to hear that the cancellation process has been frustrating for you. If you purchased the subscription through our website, you can cancel it by contacting our support team at hello@raising.dog. If the subscription was purchased through the Apple App Store, you'll need to cancel it through your Apple Account. We’re here to assist you with this process if you need further help. Thank you again for your feedback, and we hope to improve your experience with our products in the future. Please feel free to reach out if there's anything more we can do for you. Best regards, Raising Dog Team
Terrible scam
Response from developer
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced with the subscription process. We understand how upsetting it can be to feel like you’re being charged without clear communication or the ability to easily cancel. We are actively working on improving the visibility of subscription details and making the cancellation process more straightforward. If you purchased the subscription through the Apple App Store, it can be canceled directly through your account settings on those platforms. If the subscription was purchased through our website, our support team can assist you in canceling it. Please contact them at hello@raising.dog. We appreciate your feedback and are committed to making necessary improvements to ensure a better experience for all users. If you need further assistance, please don't hesitate to reach out. Sincerely, Raising Dog Team
