It’s a Joke
This app is a joke. I thought the first Ocean Ready / Medallion app was bad but by the last cruise I used it on it was actually working. But then came version two. We booked a cruise in July and were able to enter all our data and became green lane ready. Then about a month and a half later I went in to check what time our dining reservation was and found ALL of my information gone. And I mean all. The only thing there was the cruise reservation. However, everything was just fine on my wife’s app. Called Princes and started the process of re-entering the information. Some data it would not let me enter, but we managed to eventually get it entered. I could not link to out dining companions on our dining reservation (though my wife could) and could not enter a payment method (credit card) though it clearly was present on my wife’s app. They even charged $10 for medallion shipping to the card. My wife was able to get us back with our dining group. For the last three weeks I have been trying to get my charge card entered with no success. Six calls to Princess, who referred it to the “back office” (Ocean Ready) has not resolved a thing. Two weeks out and I am still blue lane while my wife is green lane.
The app is more advertising for onboard upgrades and services than help for getting required information entered. The whole process is just a joke, starting with the app.Retrospect on CCX
Poor at best navigation.
Princess truly does cater to the senior population and one thing that is for certain. 95% of us can’t find our way around a computer unless we have a grandchild with us. We are ona cruise to hide from them for a couple weeks. The app is not getting better it’s getting worse. it only shows in half page, one can’t find anything on the site as navigation is poor at best. I would suggest that you scrap it and build another from the ground up. The company keeps trying to fix this format and it is like trying to get a horse with a broken leg up to run. Seriously, I just added my airfare on to our next European cruise and I put it on the account a week or so ago. I can’t even find where to go pay on it and I have been looking for over half an hour. I would at least thing you would make it easy to spend the money. When I came onto the site to buy my air through your service, it took two separate visits and a stroke of luck to figure out where to go to do that.
It is seriously flawed and I love cruising with you. You have taken great care of us on the trips we have taken but, your app is definitely an issuecatdogfive
Worse then the previous app
I’ve read the previous reviews so I’m not going to repeat all. My wife and I have traveled on Princess before and after the introduction of the app. I see benefits to the app but the negatives out way the positives. When you order the medallion we experienced the same as many others. The app confirms you did then comes back and says you didn’t. When we called in to princess 10 days prior to cruise they confirmed we did and would ship immediately. That they did do, just in time. When we looked at what time we were to board ship we never got a time. When we got to port to board ship a line was starting to form. By the time we boarded you couldn’t see the end of the line. Reason, nobody that we talked to knew when they were suppose to board. The app is not intuitive or user friendly as many have already commented on. On this past cruise I tried ordering drinks a number of times and finally got tired of waiting and got it my self. The list goes on and on.MMMikej
Princess Cruises
- Reviews Summary
- Versions
- Price History
- Description
- FAQ
Summary of user reviews for Princess Cruises
Positive highlights
Negative highlights
Version History of Princess Cruises
1.4.1
August 30, 2024
- Added dining types for restaurants: Traditional, Flexible and Walk-In - Bug fixes and enhancements
1.4.0
August 15, 2024
Support for New Premier package Bug fixes
1.3.1
July 23, 2024
Minor bug fixes
1.3.0
July 1, 2024
We’ve added some new features. You can now make traditional dining reservations from the app. We are continuously monitoring your feedback and releasing updates. To ensure you have the latest features and improvements, please turn on automatic app updates in your settings.
More1.2.2
June 8, 2024
This update includes minor bug fixes. We are constantly monitoring your feedback and releasing updates. To ensure you have the latest features and improvements, please turn on automatic app updates in your settings.
More1.2.1
May 16, 2024
This update includes minor bug fixes and feature enhancements to improve your experience. We are constantly monitoring your feedback and releasing updates. To ensure you have the latest features and improvements, please turn on automatic app updates in your settings.
More1.2.0
May 15, 2024
This update includes minor bug fixes and feature enhancements to improve your experience. We are continuously monitoring your feedback and releasing updates. To ensure you have the latest features, please turn on automatic app updates in your settings.
More1.1.3 (45060)
April 5, 2024
Minor bug fixes to improve your experience. We are continuously monitoring your feedback and improving our experience. To ensure you have the latest features, please turn on automatic app updates in your settings.
More1.1.2
March 20, 2024
Minor bug fixes to improve your experience. We are continuously monitoring your feedback and improving our experience. To ensure you have the latest features, please turn on automatic app updates in your settings.
More1.1.1
February 26, 2024
We've added some new features. You can now chat with your shipmates and manage all your upcoming cruises. We are continuously monitoring your feedback and improving our experience. To ensure you have the latest features, please turn on automatic app updates in your settings. Includes minor bug fixes
MorePrice History of Princess Cruises
Description of Princess Cruises
The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.
Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa
Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
– Track onboard spending and package redemption statuses in real-time
and much more!
We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.
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Princess Cruises: FAQ
Is Princess Cruises compatible with the iPad?
No, there is no iPad version available for Princess Cruises.
Who launched the Princess Cruises app?
GLOBAL EXPERIENCE INNOVATORS, INC. built the Princess Cruises app.
What iOS version is needed to run the Princess Cruises app?
The minimum iOS requirement: 13.4.
What is the current app rating?
Princess Cruises has an okay rating of 2.1 out of 5, according to user reviews.
What category is the Princess Cruises app?
The App Genre Of The Princess Cruises App Is Travel.
What is the latest Princess Cruises version?
The current version of the Princess Cruises app is 1.4.1.
When did the last Princess Cruises update come out?
The latest Princess Cruises app update was released on September 18, 2024.
When did Princess Cruises get launched?
Princess Cruises was first made available on December 27, 2023.
What age group is Princess Cruises suitable for?
Safe for kids, with no inappropriate or mature content.
What are the languages available on Princess Cruises?
Princess Cruises is now available to use in American English.
Is Princess Cruises part of the Apple Arcade lineup of games?
Sorry, Princess Cruises is not part of Apple Arcade.
Is Princess Cruises eligible for in-app purchases?
No, Princess Cruises is not eligible for in-app purchases.
Is Princess Cruises fully compatible with Apple Vision Pro?
Unfortunately, Princess Cruises is not fully compatible with Apple Vision Pro.
Does Princess Cruises use ad-based monetization?
No, Princess Cruises does not use ad-based monetization.
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