The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.
Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa
Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
– Track onboard spending and package redemption statuses in real-time
and much more!
We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.
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Summary of user reviews
Positive highlights
🎨
This app hasModern and intuitive design
📋
This app hasAccurate transfer of information from old app
🗓️
This app hasImproved dining reservation management
🛳️
This app hasExcited for the onboard app experience
Negative highlights
⏳
This app hasSlow response time and frequent session timeouts
🔗
This app hasInability to switch between multiple booked cruises
🔍
This app hasDifficult to find and access certain features
🤖
This app hasGlitchy and buggy performance
🔒
This app hasForced to provide payment information for off-ship purchases
🚫
This app hasRemoval of useful features from old app
🧭
This app hasLack of interactive ship maps and port guides
I have used the app before with no problems BUT this time it’s so bad. Keeps telling me I’m not connected or not on the ship. Every time I try to access a feature it wants me to connect when I’m already connected.