DC Transit User Reviews

Top reviews

Best transit app

I love how it has direct option to give you the best route and it’s so easy to use 10/10

Great app - give it a try!

Downloaded app when I visited DC for the weekend. It helped me get around and save $$ by using the bus. The free version was enough for my visit, but the 7 day free trial is worth trying.

The Best DC Transit App

It gives you a full route from beginning to end, accurate ETAs, accurate live updates. This is the most user-friendly DC metro app you’re going to find on the App Store, imo. I’ve tried a few of the others. This one is the best by far. 🙏🏽

Icon

Excellent app but the change to the app icon is comical. I almost want to uninstall the app tonight. Please provide other options users may choose from, if possible.

Response from developer

Hey there, we're trying out different app icons over the coming weeks to see which one customers like the most. Keep the feedback coming!

Annoying

Quit requiring that I indicate like or dislike of your app

Response from developer

Sorry about that - we've taken your feedback on board and we will make sure you see less of those prompts in the future.

Schedule

The schedule is wrong that you are displaying

Response from developer

Hi there, sorry to hear you're having issues. If you tap on the Settings button in the app you can send us feedback; include the line you're looking at and we'll take a look straight away.

Schedule

The schedule is wrong that you are displaying

Response from developer

Sorry to hear you're having issues. The app gets live data directly from the local transit operator, so if there are issues with GPS receivers on the trains, or the operator's computer systems, that's out of our hands. BUT... if you're waiting for a train, and the arrival time is green with a radio signal that's a good sign it's being tracked correctly. Remember that you can tap on the departure time to see where the train is using the vehicle's GPS. We use that ourselves to make sure the train is on its way.

Easy to Understand

The interface is easy to navigate and provides many options for determining the travel modes available. Designed to allow you to plan your trip in a way that makes sense to you. The menus and map are interactive so you can find options using the lookup, making selections in the menus or finding the destination on the map and selecting it to plan your trip. You can lookup destinations by name, or my finding it on the map.

Apparently this app is new to the Washington DC area, but is well established in other metropolitan locations. Highly recommend.
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Response from developer

Thanks so much for the kind feedback - we appreciate it!

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