Cortland Connect User Reviews

Cortland Connect

CORTLAND PARTNERS, LLC

Lifestyle

Reviews Summary

Positive highlights

😍

This app has- Exceptional Customer Service

🏠

This app has- Amenities reservation

🌟

This app has- Very user friendly

👍

This app has- Best Resident Portal Ever

✨

This app has- Modern experience, easy to use

Negative highlights

🐞

This app has- Bugs: Login problems, slow and clunky

🔒

This app has- Trouble with login and password retrieval

ℹ️

This app has- Lack of detailed information on payments

🏢

This app has- Inability to interact with neighbors through the app

💸

This app has- Mandatory use for rent payment

Top reviews

Most RecentHighest RatedLowest Rated

Can’t fill out important forms

Installed the app a couple times and still cannot pan to the bottom of any fillable form that extends beyond the length of the screen. I can drag it and see some fields but it bounces back up when I release. Critical functionality issue.

ckeatsfood

7 days ago

App dysfunction

Unable to make payments through app

Jayyybaee

a month ago

Response from developer

I'm sorry to hear this. We want to figure this out for you. Do you mind emailing our team at support@funnelleasing.com with more details (your name, unit#, email, and community) and we will dig in with our team?

This app is bad

so. many. bugs. Photos don’t upload for service requests, interface is slow and not user friendly, and somehow they’ve managed to disable autocorrect (a native Apple feature!!) in the app.

jackaover

2 months ago

Response from developer

Thank you for the feedback. I'm sorry for the issues you are experiencing. We are committed to making this app better for you. An update for you - we fixed a bug with autocorrect and it was deployed on 11/22 so that issue should be fixed on iOS. I would love to hear more feedback if you don't mind sharing more details on the photo uploads (are the images large? are you running into issues with multiple images, etc.), the slowness, and lack of user friendliness so we can make changes and make your life easier. Please email us at support@funnelleasing.com with more details.

App not showing service requests

App not showing service requests and request that are closed .nothing at all after raising this issue many times there is no solution to it .

donthelione

3 months ago

Inaccessibility

Creates another barrier to paying rent. What if I don't have access to a smartphone? Why would you take the website down?

colenal sanders

3 months ago

Exceptional Customer Service

The staff at Courtland has been nothing but professional and friendly. I have never had any issues nor complaints. Every time I have needed any assistance Stephanie and Gabriella have been there to help!! The community is always clean and the people are always nice! I couldnt be any happier being here!!

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FlakaRN

4 months ago

Bugs

Login problems
Force quit does not help. This app is clunky and painfully slow, it just circles and has trouble opening. Don’t get me started on navigation.

AncNrb

5 months ago

No funcióna

No he podido acceder a mi cuenta en Courtland king Meadow y el personal no sabe arreglar la falla.

ylceka

5 months ago

Amenities

When can we reserve the amenities on the app?

Mz little

5 months ago

😍

Recomiendo esta comunidad para vivir al cien este es mi año número 5 viviendo en este lugar y les puedo decir que tanto el equipo de trabajo de las oficinas como el personal de mantenimiento y los vecinos que en esta localidad viven son todos muy amables por esta razón les doy mis cinco estrellas y una vez más lo recomiendo ⭐️⭐️⭐️⭐️⭐️

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☺️☺️👌⭐️