Apple wallet compatibility
I know I am writing because the developers of this application won’t listen to me, but one thing I would suggest would work is that you allow Round1 cards to go on Apple wallet so it’s easier to tap your card to play Arcade games
Can’t sign up for member rewards
The app physically has no option where you can sign up for the member rewards and I can’t seem to do this online either? So as a new round 1 goer I’m not sure how I’m supposed to be able to gain any rewards 🫠 kind of a pointless app, also they need to fix the whole purikura download situation since you can only have the physical copies now 😭
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Its ok, needs apple pay
My biggest gripe with the app is that it needs compatibility with apple pay, paypal, google pay, literally anything that would make buying more credits convenient and easier. I don’t wanna keep taking my wallet out when I need to reload and the line is long.
Besides that point, the app is pretty much what you'd expect for a general arcade app. It has plenty of other features I’ve yet to take advantage of and I look forward to doing so. It did upset me that I had Club Membership status on the old app and this app doesn’t recognize that at all.
Besides that point, the app is pretty much what you'd expect for a general arcade app. It has plenty of other features I’ve yet to take advantage of and I look forward to doing so. It did upset me that I had Club Membership status on the old app and this app doesn’t recognize that at all.
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App is so glitched and broken
tried buying the membership for 5/1 year and I put in the details and it said error occurred, Tried clicking buy 3 more times and charged my account 4 times in a row for 5 dollars each and never even got my membership. 😐😐😐
Account Doesn’t “Exist”
Account now works. Still not happy it, but whatever.
Response from developer
Hello Zoobird87, we apologize for the inconvenience this may have caused you. To better assist you, please submit an Mobile App inquiry with your email and game card number at https://www.round1usa.com/contactus with Mobile App selected as the topic and store field left blank. Thank you!
Need to fix app
I’m a member and entered my card already but the app acts as if I’m not a member. I want to be able to see my rewards points instead of 0.
App idea
I would really like to see this feature added to the app.
Could you add a way to transfer credits and tickets between cards?
It’s nice to see how many credits I have and how many tickets but the additional feature of being able to transfer them (Like Dave and Busters) would be a fantastic addition.
I also have to comment on the fact that we still have not received a single notification or any type of real deal from the app since its launch. This is truly disappointing on the companies end.
Could you add a way to transfer credits and tickets between cards?
It’s nice to see how many credits I have and how many tickets but the additional feature of being able to transfer them (Like Dave and Busters) would be a fantastic addition.
I also have to comment on the fact that we still have not received a single notification or any type of real deal from the app since its launch. This is truly disappointing on the companies end.
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Response from developer
Hello, we apologize for the inconvenience this have caused. Version 1.0.7 update released 2/9 should have addressed this issue. If you are still experiencing log-in related issues, please send us in an inquiry via https://www.round1usa.com/contactus, select MOBILE APP as topic, and leave store field blank.
Unusable
The app fails to load every time when we get to roundone. Have not been able to use the app once even though my family goes to roundone every weekend. Staff at roundone said everyone has the same issue and the new app is the same as the old. NEVER WORKS.
Rewards
No point in getting this app. I thought that there would be some good rewards for new users but there isn’t.
App is broken
Won’t let me sign in or continue as guest
