Digital card is distorted
I’m able to login but my digital card is distorted and you can’t read the important information. I’ve gone back and forth with tech support and they can’t fix it. They say the issue is on my side. I gave up.
Unable to log in
I have an existing digital card and now I cannot log in to this new app!?
Ridiculous! App is ZERO help
this app is ridiculous. Perhaps IATA feels good because they’ve got our money and they paid somebody to put together an app, but it’s useless. I would like to see a contact phone number clearly stated in the app for IATAN help. We have access to benefits, but this online app doesn’t provide anything. I am just a quote user”, so why do I click on somebody’s name and then they are then excepted as an authorized users? That’s not MY responsibility nor should I have access to that information.
Last year I was forwarded to a site called Venngo. As the Agent experience app was being discontinued. Now the Venngo company has all of my information and apparently IATA is not using that company.
Dear IATA,
Please work with real travel agents who’ve been in the industry for a decade or two to ascertain what information would be helpful in your app and how to go about locating that information.
Please don’t pay someone to create a website who has never worked in the industry. Thank you.
Last year I was forwarded to a site called Venngo. As the Agent experience app was being discontinued. Now the Venngo company has all of my information and apparently IATA is not using that company.
Dear IATA,
Please work with real travel agents who’ve been in the industry for a decade or two to ascertain what information would be helpful in your app and how to go about locating that information.
Please don’t pay someone to create a website who has never worked in the industry. Thank you.
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Not Good at All
Just so Bad in every way. Concerned by how bad it is. Total Epic Failure
Waste of time and internet
Just when you thought couldn’t make a worse app than the previous app, they come out with this gem. Can’t even log in.
Doesn’t work
I paid for the digital card and can’t even get to it with this app. I can’t even complete my profile.
Worthless
I’ve tried many times and have never been able to log in. Worst app ever.
not good
this new one not allow me log in, not good
Owner of Agency
I can’t even give this a star. You can’t reach anyone, they didn’t send emails to notify the agency’s employees of these changes and now I can’t even log in. As an employee of an airline, is this really living up to your mission statement?
App crashes and doesn’t let you log in
Since the release of this new app, it won’t let me log in and crashes constantly. I have yet to actually access anything in this app. Do better!
